Creams Cafe Bromley — Restaurant in London

the dessert were decent and are at a reasonable price, but the thing that put me off was the service. first time i went, as i was ordering, i stood at the till and waited various times while the worker texted a group chat on her phone, clearly aware that my friend and i were waiting to be served. she would continuously turn on her phone and start texting whilst i was telling her my order and just took no notice.

second time i went was not so bad, but as my friend and i waited to be served the worker was just looking away and laughing and smiling with a customer from across the room, and again did this repeatedly as we were ordering.

also, on the table we were seated at, a worker cleaned the table and was about to seat two other customers there because we were ordering (she didn't know we were sat there) so the man at the dessert till told her and she seemed frustrated so just walked away, leaving an open crisp packet on the table with crumbs everywhere, not bothering to clean it.

overall the workers just seemed rude and uninterested, i will definitely not be going back to creams due to the...

If I could give this place zero stars, I would! The dessert was awful and on top of that, I took one bite into my stale waffle and found myself chomping on a piece of plastic, accidentally added to the batter mix. I reported it and was issued a refund.

I gave this cafe the benefit of the doubt and visited a FINAL time with my family. The desserts were okay eventhough we had to wait longer than usual for half of our order.. everything was going okay until a colleague delivering food to a nearby table accidentally dropped a customer's dessert on the floor, there was glass everywhere! I thought nothing of it until I went to sit my son down in his buggy and noticed a large piece of glass in his chair!!

I told the waitress in the cafe and she seemed unbothered and simply took the glass away. If my son had cut himself or put the glass in his mouth it could have devastating consequences. I do undertstand that accidents happen but there has been more than one accident on my visit to this cafe. I reported this to customer service and have had no response.

I am not...

I give them 1 star because I have to, but they don't even deserve that. I went to the bathroom, and the waitress let me in with the master key, which I already thought was odd because she didn't even knock to check if someone was already in before she opened. 2 minutes after I went in and LOCKED the door, one of the waiters unlocked it with the master key and opened the door. He didn't even knock to check if someone was inside. He quickly closed the door again. I later went outside and I saw a waitress and an old lady (70-80 years old) waiting to go inside, and complained about the HUGE invasion of privacy. He lied with a nonsense excuse that someone tried to get in (I'm assuming the old lady waiting to go inside) so he locked it, which was a complete lie, as it doesn't make any sense that he would have then proceeded to completely unlock and open the door. Also, am I supposed to believe than an 80 year old lady is going to try and Houdini lock pick the door, given that you need a master...