Crispy Dosa Hounslow 100% Pure Indian Vegetarian Multicuisine Restaurant — Restaurant in London

Nice South Indian restaurant. Lets first talk about parking near Crispy Dosa as it ia a very busy area. There is a car park very near it called Hanworth Road Car Park (3mins walk) which charges £1.50 for 1 hour and £3 for 2 hours. It is a Euro car park and the restaurant will refund £1.50 when you pay the bill at Crispy Dosa even if you are there for more than 1 hour. We paid for 2 hours to be on the safe side and by the time we had left the restaurant, only 66 mins had gone by. Now the restaurant is a bit dated but it is clean and if the aesthetics/decor/ambience are important, you are in for a slight disappointment. The walls are painted with pictures of south indian actors and people in cultural clothes. We went there for the food so werent too fussed. We ordered a masala dosa, paneer masala dosa, parotta, special rasam and pav bhaji. The portions are generous and the food is freshly cooked. The rasam is very, very good - it is tangy and the heat hits you later. The masala dosa was awesome but the paneer masala dosa was bland. The white coconut and tomato chutneys are good but the mint one needs to be changed to corriander I think - it's an unwanted outlier that should remain off the plate but it is my opinion as I am sure people love it. The pav bhaji was good - ok, the pav weren't authentic replaced with burger buns instead bit it was great as the bhaji was authentic. The service is very good. The staff treat you with respect and understand the meaning of good service, are able to explain the dishes and quick on their feet. Overall thoughts are that definitely will visit again to try...

I recently decided to try Crispy Dosa’s breakfast buffet on Saturday, and it turned out to be a real letdown. Firstly, they advertised the buffet at £8.99, but when I arrived, they asked me to pay upfront and added a 7% service charge. This was misleading and set a negative tone for the rest of my visit.

Let’s talk about the food. The quality was far below the competition in the area. Compared to places like Aha Dosa and Madras Flavours, Crispy Dosa is lagging significantly. Their sambar lacked flavor and any sort of kick, making it a poor imitation of what it should be. It’s rare for me to leave food uneaten at a buffet, but I just couldn’t bring myself to finish what I had taken. The Puris were thick and oily, and the dosas were bland and unappetising.

The service, which I initially thought was good, turned out to be mediocre at best. The staff seemed disinterested and inattentive, which only added to my frustration. It’s clear that if Crispy Dosa wants to attract and retain customers, they need to seriously improve both their food and service.

It’s no wonder that while there was a huge queue at Madras Flavours, Crispy Dosa had plenty of empty seats—literally three-quarters of the restaurant was empty. This speaks volumes about the quality of their offering. Needless to say, this will be my last visit. Save yourself the trip and...

We ordered some takeaway from Crispy Dosa during our stay at The Lensbury Resort. We read the reviews and felt positive. But due to some issues our delivery took nearly 2 hours to arrive and my hungry kids were late for bed. During this time we had several phone calls with the restaurant and no clear communications were made. When the food arrived it was cold and hard which we could not eat except for few items. The reason provided was - "We are short of delivery people and was a busy evening" , but this was not mentioned during the time of order.

After some time I received a call from the Manager to explain the situation, what went wrong. If I had not received a call from the Manager I would have left with a complete bad experience and decided to never use them again. However the Manager apologized and offered us to replace the food or offer full refund. It was very late for the food replacement and I opted for a refund.

I understand these incidents are inevitable in the restaurant industry, however the only thing matters is that how best its handled. In my case this was best handled by the Manager and I am pleased it ended up well which is why I have scored a 4 start instead of 1. I will definitely visit them next time and also refer them to my customers.

Best...