Daylesford Organic - Brompton Cross — Restaurant in London

The store itself is lovely, and the produce is genuinely top-notch no complaints there. Unfortunately, the customer service experience was a little less… ripe.

While sitting outside at one of the many empty tables (emphasis on many), patiently waiting for my partner to return from shopping inside, I was approached by what I can only assume was the manager an older, greying gentleman with an apparent sixth sense for spotting trouble. He politely informed me that the seating was for customers only and that I’d need to vacate.

Naturally, I complied (because who doesn’t enjoy being publicly shooed from an empty chair?), though I couldn’t help but wonder what exactly about me posed such a threat. Perhaps my limp was alarming other patrons, or maybe my outfit didn’t meet the seating dress code that nobody mentioned. Either way, it was a curious interpretation of hospitality.

Outstanding food, excellent produce, but a side order of unnecessary rudeness does leave a...

Wonderful organic deli and restaurant. I went here today for lunch with my daughter. I had hake which was beautifully cooked and my daughter had a burger which she said was delicious. We had a lovely long lunch with dessert and coffee to finish. All very delightful. The atmoshere is very relaxing and inviting, and the staff are super friendly and welcoming. I will definitely be returning and would recommend to others. The printed menus have all the dietry information on them, making ordering easy if you have any allergies or intolerances. If you order from the specials blackboard just make sure the server understands that you have a specific dietry requirement and be clear about it when you order. All in all a lovely chilled out lunch with fabulous food and drink and cheerful service with a smile. Had a nice potter round the deli and homeware depts both before and after our lunch which was also a very...

I love everything I have bought from daylesford except the lamb Massaman and basmati rice. The lamb curry is too mushy and not very nice . It has too much mashed potato or chick pea or something like it in the sauce that makes it too mushy. Hardly any meat. I didn’t enjoy this. For £12.00 I expected bigger chunks of meat and not soft small mushy pieces. A big rip off for the price. Disappointing. Threw it out

30/10/2023 Don’t buy their scones! I bought 4 scones from daylesford and how disappointing. Dayleford like the The Ivy are selling scones that are not proper traditional scones which are crumbly and have the butter rubbed in as it should be. Daylesford scones consistency is like a cake not crumbly. The BEST ONLY PROPER traditional butter rubbed into the flour SCONES are sold by OTTOLENGHI ! which are highly recommended. It’s a shame Daylesford quality...