Domino's Pizza - London - Maida Vale — Restaurant in London

Always great pizza but unfortunately, although most of their in store staff are pleasant face to face, they do employ some incredibly underskilled people and to compound this, from my perspective they are incredibly under-trained. Dominos would improve if they had more attentive staff, particularly those who take telephone orders. I find that as soon as your call is answered, you could be immediately placed on hold for some time with as much as a mutter for notice which can be frustrating. Also, the drivers often have difficulty locating my residence. Admittedly, I live in what was a new build (2013) and the property has a flat number and street number. Although it’s always pointed out on every call for clarification, 3/5 times, my pizza will take over 45mins to arrive due to the driver delivering elsewhere. What gets domino a 3* rating is definitely their pizza and pretty much the rest of their menu. I don’t care if you prefer fancy pizza, Dominos tastes great, and it’s always consistent which is probably the most important thing about pizza. It’s fresh, clean, you see it being made (not always a good thing if your pizza maker is unattractive 😆) and their deals can considerably reduce expenditure. I think the Garlid Pizza bread and the Warm Cookie dessert has to get a special mention too as they are lovely. 3 stars might seem tight but this is an overall review of my local store and not of the food alone. Vegan/vegetarian options added to menu as sides would be...

I've orderer a deal and one of the pizzas was missing! Also my drinks were wrong! When i calle up, the manager ( he said he was) told me to wait a minute! It pissed me off even more...then he told me again to wait another second...when it was time for him to listen to me he was asking me questions( understandable) however i started explaining to him what had happened and he kept asking me question that i didnt want to answer before listening to me! He quickly got agitated and rude raising his voice...i did feel that his customer service skills were not up to standards. Instead of him calming me down as i was upset he was pissing me off by raising his voice and talking to me like it was normal forgeting A CUSTOMERs order! Let me just say as well,that when ordering a sprite nd coca cola 0 i was not called by this manager on shift to notify me that they did not have what i ordered or i was not told by the driver. I clearly know that if u advertise something and u do not have u need to notify the customer before delievering! His atitude was out of order as a...

Very disappointing... My pizza arrived like it was to be served for pigs! 😡😡😡😠 So when I call back to complain on the phone call the person on the other side of the line... Even said I do know that your pizza hasn't been properly done as I made it myself she said! How outrageous this can be! I checked the pizza 🍕 doesn't look like it was even cooked properly to start... I even found a small piece of red plastic in one of part of the pizza, and the other half look like they have dropped water or something else in my pizza! The whole thing looked disgusting. After complaining they offer me to send another pizza that come with a piece of a small rock inside.

I'm well disappointed with Pizza Domino's in Chippenham Road! There's no quantity control. We are also receiving the package without a quality control tick on the package.

Very unprofessional... Not a good place to buy your pizza.

Very upsetting and...