Eat Tokyo G2 Shabu-Shabu — Restaurant in London

Eat Tokyo G2 Shabu-Shabu in Finchley offers a delightful dining experience centered around the traditional Japanese hotpot dish, shabu-shabu. Located in the vibrant neighborhood of Finchley in London, this restaurant is a haven for food enthusiasts looking to indulge in authentic Japanese cuisine.

The restaurant's interior is a blend of modern design and Japanese aesthetics, featuring sleek furnishings, warm lighting, and subtle cultural elements that create a welcoming ambiance. The seating arrangement allows for both intimate dining experiences and larger gatherings, making it suitable for various occasions.

At Eat Tokyo G2 Shabu-Shabu Finchley, diners are invited to participate in the interactive process of preparing their meal. Each table is equipped with a hotpot, where thinly sliced meats, fresh vegetables, and other ingredients are cooked in a flavorful broth. This hands-on approach adds an element of fun and excitement to the dining experience, allowing guests to customize their meal to their liking.

The restaurant prides itself on using high-quality ingredients, ensuring that each dish is bursting with authentic flavors and textures. In addition to shabu-shabu, the menu features a diverse selection of Japanese favorites, including sushi, sashimi, tempura, and more. Accompanying the meal are a variety of dipping sauces and side dishes that enhance the overall dining experience.

With its delicious food, inviting atmosphere, and attentive service, Eat Tokyo G2 Shabu-Shabu Finchley is a go-to destination for Japanese cuisine enthusiasts in London. Whether you're seeking a casual meal with friends or a special dining experience, this restaurant delivers a taste of Japan right in the heart...

TLDR: Watch out for their timekeeping despite the decent food and good price.

We’ve ordered Shabu Shabu for 4 people. The food was decent, and the price was reasonable. The service was also very efficient while the waiters and waitresses were attentive in general. The environment was not too bad but rather crowded, especially we’re seated near the kitchen.

However, the timekeeping was disastrous (for a 2-hour all-you-can-go session). Everything was ruined when a lady claimed that time was up and needed to take all our food back from the table. We, in fact, had the food for just 1.5 hours by the time she came to us (at 8pm). And, the most interesting part was, she could accurately recall we started at 6:30pm. She only realised she made a mistake when I showed her my watch saying that it’s only 90 minutes since we started. She didn’t apologise and simply walked away after saying a few words and acknowledging my argument. I lost my entire mood to eat in the rest of 30 minutes. I also didn’t hear anything further before we left the restaurant.

I understand this is important to maximise table turn from a business standpoint, especially on a Friday evening. Yet, this is imperative that customer experience should always be on top of the operator’s mind. This restaurant unfortunately failed to put their customers first.

In short, I wouldn’t come back again even if there aren’t any other choices. Hopefully other customers would be mindful how they manage the tables/time if considering to visit (and order Shabu Shabu).

Note that "word-of-mouth" is one of the most powerful (influential) marketing tools - whether it's about a positive or negative...

The food was ok, the staff wow incredibly bad, never been to a place like this, so I arrived at 2:00pm, first thing they told me, last order on 2:30 we close at 3, I say ok and sit down, I was starving, first thing I see when I get in, the old man waiter throwing the change of what it looked liked the bill to another person on the table, really rude, then the staff hurrying me up to order something, I haven’t even spend 5 minutes in by then, I order and while my food is getting ready, my food comes and another waiter comes and reminds me they’re closing at 3, so I decided not to rush my food and I ask to take out my food in a take away, I ordered soup noodles, I told one of the waitress could you put this to take away, then her reaction was like if I was asking to take the whole place with me, in her face she looked annoyed, then she replies to me, it will cost you extra, I was already annoyed with the situation with what I said, whatever I just want to take it with me so ok, 50p extra for “the take away box” but it doesn’t end up there, she brings “the box, not suitable for a soup, and a plastic bag” then she tells me you do it yourself, and left, I asked for the bill and left, the worst experience of a place ever, and I’ve had bad experiences, all the soup dropped out the box and I ended up paying £14 for nothing… I suggest you to get as early as you can for food there otherwise they won’t treat you with respect, apparently they’re on a rush to close after 2:00 pm…. Never going back there and I hope this helps people to avoid frustrations and bad...