Erebuni Restaurant, Bar & Lounge — Restaurant in London

I was really looking forward to trying Armenian food with my friends so we found this place on google. It was a very disappointing experience from the start. The waiter/owner was grumpy and not very welcoming. He was the only person working so the service was slow. I noticed that my coke did not taste very nice so I checked the sell by date and it was two years out of date and so was my friend’s. The starters arrived all separately rather than together and the “Armenian Pizza” Laimajo, was completely burnt around the edges, it was black and shouldn’t have been served. I then ordered a chicken shahlyk kebab for my main which cost £19, so I did not even hesitate to think that it would be chicken breast, but unfortunately it was chicken thigh which to me feels like they are using cheap cuts of meat and charging a premium. They also charged £2.50 for some chilli sauce. My entire meal for the kebab and some bread cost £40 the restaurant is completely overpriced. The service was very slow and my kebab didn’t arrive until my friends had finished their mains. I did ask the waiter/owner to remove the out of date drinks from the bill and he did not even apologise once, he just got even grumpier! I then had to tell him to get a new bill so it amends the service charge. We reluctantly paid the £11 service charge as the man was so grumpy we were scared that he would become angry! Worst restaurant experience I...

Went here at 19:00 on a Thursday for dinner. This has to be the only time we’ve been to a restaurant where we were the only people eating. We should have walked when we saw it, but after walking here for 15 mins didn’t want to look for something late. Big mistake.

Atmosphere is pretty creepy. Dim lights, quiet music playing, owner and us.

The food itself was pretty good (OK), but very pricey for the portion size. (E.g. £29 for 1 skewer /5 small cubes of pork shashlik with white rice). So maybe 2.5/5.

Now the not so good - we waited 50 mins for it after ordering. Kind of sucks when restaurant is literally empty.

Now the ugly - we asked for tap water. Owner brought a bottle - and poured it at the table. We were charged £8 for it! Seems excessive even for bottled water. He also brought a few pieces of bread with the ordered Borscht (we didn’t ask for bread and he didn’t ask either if we wanted it). That was another £3!!! This is just ridiculous. First of all, if you are going to charge for bread, at least ask “would you like some bread?”. Second of all, a few pieces of regular bread should be included with the £10 bowl.

Bottom line, prior to seeing the bill, we thought this was a mediocre experience overall. After seeing the bill, this is a strong “do not...

Horrible service! Me & my friends went out for a karaoke night. The food is expensive for the size of portions, same as alcohol. Nevertheless we were happy to pay the bill + £10 for karaoke + 12.5% service charge on top (3 bottles of wine, 4 main courses + 6 x covers for karaoke= £225). 2 out of 6 of my friends were leaving the place, therefore we paid the bill and let the DJ know that we are going for a cigarette and we are returning back in a minute since we had booked a few more of karaoke songs. Once we returned we were greeted with the worst attitude I've ever experienced in a catering industry, we were accused of drinking around the corner and we were forced to leave the premises despite that we have paid £10 + service charge for the karaoke. Once we returned, the owner said that he has sold our table to someone else (apart of us and another table which was there long before there was no one else in the premises). It seems like all the owners are interested is profit, not the guest satisfaction. The worst customer service ever. They don't care about wanting you to return, they only care of how much money you spend in there and then! Very disappointed and definitely not...