Came on a Friday night, was served what looked like hovis white bread and the antipasti was wafer thin Ā£2 ham from Tesco , told the waiter Iād never been felt like a fool of in a restaurant before, and he was defensive and unbelievably admitted it was from Tesco as they were low on supplies. Surely just tell the customer youāre out of antipasti, and not charge Ā£10 for it. Olives were also admitted to be from Tesco. My girlfriend was also convinced the pasta was just a pasta mix from Tesco and she had 3 mouthfuls.
At this point, we were so shocked, we ended up just laughing in disbelief and had a 5/10 min chat with the waiter at the end of the meal to give him our thoughts. We asked for the service to be removed (which we never do), and he said brexit was the reason for hovis bread. Where I sympathise more than ever at rising costs, it was a real middle finger to the customer how many corners this place cut corners. Probably the worst meal Iāve ever had in London.
My anger however, is aimed at the management, who put their staff through this ordeal. We also saw another table angry at them for similar reasons. Surely just say itās out of stock instead of insulting people spending hard earned cash (Ā£80 in our experience), instead of serving Tesco items. I said to the waiter, if I wanted to eat Tesco food, Iād spend Ā£10 at Tesco, not Ā£80 on a night out at a restaurant.
Please avoid this excuse of a restaurant. Youāre likely to have an awful experience.
They didnāt even offer to take anything off the hill, hence the asking us to remove the service charge. A total...
Ā Ā Ā Read moreAVOID THiS PLACE! Food is alright and at a good price. However, the waiter is very rude. Tried to reason with him but he just doesnāt care. Speaks to you like you are his younger cousin. My friend by mistake left his jacket in a neighbouring chair, which wasnāt occupied. He came over and said āyou canāt leave it like that here, can you?ā. Which is a reasonable thing to ask but you could have said that in a much more kind way. You are providing a service and getting paid for it. You are not doing me a favour. That was one. Second, he gave a specials menu. My friend asked for a second one, he said āyou have one, just share itā and left. Thatās two. Thank god in the middle we were served by an older gentlman. Very friendly and a polite man. In the end, we paid for our bill and I said to the guy āI donāt want to come across rude and maybe itās your English problem (meaning languge proficiency) but I think you were rude to us and just wanted to let you knowā. To which he said it is an English way of doing things :) Mate, your English is bad and you are rude as hell. I donāt know whether you need a good slap or see a doctor. Although, I donāt like passive aggressive internet reviews, I had to write this one. If you want to see me face to face to talk it outside of your restaurant, respond to this and I will come and see you. You really...
Ā Ā Ā Read moreI was dining there and, as there was only one other table occupied throughout my meal, it was sufficiently quiet to overhear the server talking badly about the other table with the kitchen staff in the back, given the open layout of the kitchen. It was approximately 9:00 when I wanted to order dessert, as they closed at 11:00. They declined my request for dessert in honestly a really mean way, but I didn't dispute it; I simply stayed quiet. I'm unsure if they have transitioned into impolite staff, which might explain the very slow service, iām not from london? Writing negative reviews isn't my preference, so I'm sharing my experience on my anonymous account. The main server who was publicly rude to the guest and myself was a white older male, not much information because i just wanted to leave with...
Ā Ā Ā Read more