I absolutely love visiting this café in West London! Opened just a year and a half ago, it's a beautifully furnished, modern spot that feels both cozy and fresh. The personnel are incredibly friendly, always cheerful, and very knowledgeable about their products. They're always eager to help if I have any questions.
The food here is outstanding. Their bread is freshly baked daily, and you can really taste the difference in every bite. The selection of savories and sweets is fantastic. My personal favorite is the ham & cheese croissant—it's simply divine! The coffee is also excellent, making it the perfect complement to their delicious food.
I highly recommend this café to anyone looking for a great place to eat and relax in West...
Read moreTasty hot drinks and a good location, but a bit of a disappointment in customer service.
While the ordering process went smoothly and the service was friendly, the Christmas bun was hard and stale. When I asked for it to be warmed up—a standard request in most cafes—I was told they don’t warm pastries.
This lack of flexibility was frustrating, especially considering the cost (£20+ for several items). A small gesture like warming up a pastry could have greatly improved my experience and demonstrated Gail’s caring about providing customer care that...
Read moreour street already has multiple locally owned independent bakeries and coffee shops serving much better quality product. gails is owned by giant VC firm Bain Capital who are hoping to steal our local businesses' market, extracting wealth from our community.
only the absolute worst idiots would shop here. which is nice because i won't run into them in the good bakery.
multiple reviews here complain about the staff. the staff are in a mcjob, under-rewarded so that extractative capital can profit. complaining about them is...
Read more