My friends and I recently dined at Gandhi on Kennington Road, London, and unfortunately, it was an extremely disappointing experience.
From the moment we walked in, the service was abysmal.After being seated and receiving the menu, the staff seemed indifferent and inattentive.We finally managed to place our orders, but to make matters worse, the starters were served cold and the biryani, in particular, had no salt and was completely bland.
Finally, we requested water, and the staff brought just one glass. When we kindly requested water for all four of us, the staff rudely muttered, "everything finished," and walked away from our table. He returned with a kettle and another glass, banged it on the table, and just bugged out.
How is this acceptable ? Expecting four people to share two glasses is beyond ridiculous. It was downright pathetic and disgusting.
The staff lacked professionalism and courtesy throughout the evening. It was clear that customer satisfaction was not a priority for them. This level of service is unacceptable for any establishment, let alone one that charges the prices they do.
Guys, you are running a god dam restaurant , the first rule is to treat your customers right.
I would not recommend this restaurant to anyone looking for a pleasant dining experience. There are plenty of other places in London where you can enjoy better service and respect...
Read moreReview for delivery via Deliveroo. Delivery was quick - food was warm. There is a pattern of reviews mentioning watery bland curry, and that's on here for a reason.
Overall - quite average. Got the Gandhi's special for two, with a mixed meat starter followed by prawn bhuna, mixed veg curry, lamb Rogan Josh, rice and naan.
The mixed meat starter was dry and overcooked. Tough prawns. Tough piece of chicken thigh. Maybe much better eating in - but then it shouldn't form part of the special for two for takeaway.
The only good curry was the lamb Rogan josh - very rich, beautifully soft lamb. Really quite good. The prawn bhuna and mixed veg curries were very very bland. Almost watery - no real care or thought gone into the preparation. Real shame given the high standard of the lamb curry.
Naan was nothing to write home about, overly sweet and cold on arrival.
Kulfi was a nice touch.
Can easily be improved but Gandhi's need to up their game. Chatkara is not as refined a restaurant, but much better curry and naan. Same for...
Read moreVery unfriendly service. Food was ok, most of it tasted the same. Staff was clearly in a bad mood. We felt unwanted. The restaurant was half empty and absolutely no effort was made. That place will close down soon I am sure and it won’t be missed. Have you ever heard of that concept: customer service??
Reply to the writer:
Did it even cross your mind to ask if we enjoyed our evening or the food? Clearly not. We didn’t sneak out, we finished our meals, paid the bill, and left without subjecting my 80-year-old parents to an unnecessary argument. Your attitude made it obvious you didn’t care, your expression said it all. Maybe you were having a bad day, but honestly, that’s not my concern. From the moment we walked into your restaurant, the atmosphere felt uncomfortable. We tried to make conversation while you were taking orders or pouring the wine, but you showed no interest. So please, spare me the victim narrative. The evening was disappointing, and that was entirely...
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