Located in the heart of Liverpool, Hamilton Hall - JD Wetherspoon offers a quintessential British pub experience with a modern twist. Nestled within a historic building, this bustling establishment combines traditional charm with contemporary comforts, making it a favorite among locals and tourists alike.
As you step inside Hamilton Hall, you're greeted by a vibrant atmosphere and friendly staff, eager to make your visit memorable. The pub's spacious layout and stylish decor create the perfect setting for a relaxed dining experience or a lively night out with friends.
The menu at Hamilton Hall boasts a wide range of classic pub fare, from hearty burgers and crispy fish and chips to indulgent pies and comforting Sunday roasts. With generous portion sizes and affordable prices, it's easy to see why this place is a popular choice for casual dining.
In addition to its delicious food offerings, Hamilton Hall also boasts an impressive selection of drinks, including a variety of beers, ales, wines, and spirits. Whether you're in the mood for a refreshing pint of local craft beer or a classic cocktail, the bar has something to satisfy every palate.
One of the highlights of Hamilton Hall is its lively atmosphere, especially during peak hours when the pub comes alive with laughter and conversation. Whether you're enjoying a leisurely meal with family or catching up with friends over drinks, you'll feel right at home in this welcoming establishment.
Service at Hamilton Hall is prompt and attentive, with staff going above and beyond to ensure that every guest has a memorable experience. Whether you're a regular or a first-time visitor, you can expect top-notch service from the moment you walk through the door.
Overall, Hamilton Hall - JD Wetherspoon offers everything you could want in a traditional British pub – delicious food, great drinks, friendly service, and a lively atmosphere. Whether you're stopping in for a quick pint or settling in for a leisurely meal, you're guaranteed to have a fantastic time at this Liverpool...
Read moreWriting this review to express my significant disappointment with the service I received today at Hamilton Hall, a Wetherspoons establishment I have frequented for over 20 years and have always appreciated for its beautiful building, good value, and generally reliable service.
My recent experience, however, was far below the standard I have come to expect. I attempted to order a burger, which typically includes an alcoholic beverage in its advertised price of around £12.20. I specifically requested a London Black, but was quoted approximately £17.50 by the staff member. When I inquired about this significant price discrepancy, I was simply told, "that’s the price," with no further explanation. Due to this, I chose not to proceed with the order.
On my way out, I decided to seek clarification from another staff member. This individual confirmed the £12.20 price. When I mentioned the different price I had been quoted upstairs, a man, who I believe was the manager, interjected, stating that London Black was not included in the meal deal. While this information itself is acceptable, it would have been helpful to have been informed of this at my initial attempt to order.
I then took some time to consider an alternative drink choice. Upon returning to inquire about which drinks were included, the manager informed me that all drinks except London Black were part of the offer. However, his tone and subsequent comments were highly unprofessional. He stated that he had been "going to give it to me at the regular price" but said that I had "annoyed him."
The manager's attitude throughout this interaction was the most disappointing aspect. From the outset, his tone was rude, and there was a complete lack of apology or acknowledgment for the initial miscommunication regarding pricing. Instead of resolving the issue courteously, he escalated it by expressing personal annoyance and effectively penalizing me for seeking clarity on pricing. This is not the level of customer service I expect from Wetherspoons, particularly...
Read moreThe service here is terrible!!! My friend left her buggy downstairs out of the way and we sat upstairs. The cook approached us in an aggressive manner about us not being able to leave the buggy there. When my friend asked why, she was told that it is a potential bomb threat, so my friend went downstairs to move the buggy. The cook then went to the bar and very loudly told the staff to refuse to serve us because we were rude to her!! Just to clarify, we were not rude in any way and we were very shocked at the cooks aggressive tone. I asked to speak to a manager as I wanted to complain. I was then approached by another staff member who explained that there is a policy they buggy cannot be left in that place. This was not clearly signpost anywhere for us to see, and I explained that if it had been then we would never have left the buggy in that place. I then explained that this was no excuse for rhe rudeness of the cook and her aggressive approach towards us, and I asked once again for a manger to speak to. I was then told that a manger will.come IF they have time, which was unacceptable. The rest of.our visit did ot improve, they got our food order wrong and the food was poorly cooked and cold. Also, everybody who served us after that were very unfriendly and had a terrible attitude towards us. We never got to speak to a manager and so I have had to raise a complaint with head office. We won't be returning here and would and would advise anybody not to come here for the food or the...
Read more