Indian Gastro Kitchen @ Kingsfield Arms — Restaurant in London

Took them 10 minutes of standing in the doorway for anyone to come and greet us and show us to the table. Then got moved to a table which was still being cleaned whilst we were standing around, and the staff seemed very disorganised.

15 minutes with no service so had to call someone over just to ask for drinks. Whilst waiting, the waiter had knocked over an entire jug of water on the table behind us, over the phones and the backs of our coats. It was all over the floor and they didn’t mop it leaving it full of water, nor did they apologise to us.

The starters arrived after 25 minutes from ordering, these were tasty to be fair, the seek kebabs were particularly nice, however it was a disaster thereafter.

We waited over 1 hour for the mains for which we had to chase. Tables that had come in after us got served before us. The food was bland, under seasoned, tepid in temperature. The naan lid on the biriyani was undercooked and oily and there were only 4 tiny prawns inside. The lamb chicken and fish had no taste. None of the rice dishes were seasoned.

The service was appalling, inattentive, disorganise, and they looked liked they were overwhelmed, totally lost and inexperienced and totally chaotic.

We had to go to the bar to ask for drinks as table service was non existent. The bar was loaded with dirty glasses and food waiting to be taken out just sat there with drivers leaning over the bar were the food was. The delivery drivers were in and out like yo-yos and they seemed to be prioritising the take away orders rather than the customers they had in the restaurant.

There were people coming in waiting for ages in the doorway as their tables weren’t ready. Other tables were also...

Went here yesterday with family and friends, comprised of 5 adults and 4 children. First impressions, the restaurant is clean, nice décor with welcoming and friendly staff. We turned up on a Saturday at 3.30pm and we're surprised to find the place empty. In fact, nobody else came until around 6pm when we were leaving. Food: we ordered chicken wings, chilli paneer, lamb chops, plain Mogo, chilli garlic mushrooms, masala chips for starters. Lamb keema, butter chicken, biryani and naan for mains. Food was all flavoured nicely, and cooked perfectly. No complaints at all. Only slight comment would be the lamb chops were very small and no too much meat, but cooked and flavoured really well. The keema peas also had no peas but not an issue for me. Portions were all nicely sized. Desert: gulab jamun with ice cream and chocolate brownie with ice cream. Brownie itself was not very chocolatey, and a little chewy, but the gulab jamun was delicious. Overall, everyone agreed this place was a nice find, and we will definitely come here again. We know some more family who would really enjoy this place, and that's why I'm surprised it was so quiet. Drinks: they have a good selection of beers, cocktails and juices. Pints were crisp and fresh. Most notably, the glasses and cutlery were all clean and spotless which you don't get in most restaurants. Lovely place, would...

We visited this place on Saturday night and it was quite busy. We offered a opposite the washroom, which was a big turn off but it was our fault as we forgot to book a table😞.

What I liked - Ambience - good , kids allowed until late Food - amazing , spicy is 🔥. I believe the chef is Indian, that's what my friends told me. Service - quick and prompt

What could be improved - Food portions - were too small , literally they were half of what we usually get in some other places. And , not mention the place is expensive. Service - Towards the end, the waitress came to our our table quite often to check , if we needed anything , it was so often that It made us think that is it time for us to get up and leave . And believe me , it wasn't like we were sitting there with one beer , for ages. We were a group of 4 adults and 2 kids and we were continuously ordering and drinking and our bill was £180. So it just felt a bit odd as to why the constant check 🤔.

So I have rated the place as 4 ⭐ because of the food portion and for the constant poking by waitress.

Would I go there again - Yes , just to enjoy the lovely food , maybe I will go alone this time , just to eat , 😂.

Note - the pics attached are only of the starters. I didn't bother to take the pics of the main course as by then my priority had changed from clicking pics to...