Jasmine Restaurant — Restaurant in London

Never in my life have I come across such disgraceful management in a restaurant before. They brought us the wrong (more expensive) wine and when the bill came we asked if this is a mistake. What we were repeatedly told is “you drink it, you pay it” since it’s our responsibility to know the name of the wine we order. I assume that might be the case and I don’t mind paying a few pounds more for a better wine, but the attitude of the manager was so appalling it completely ruined the whole dinner - despite the food being okay. Even after admitting they didn’t bring us what we ordered they kept on blaming us for ‘drinking the more expensive wine and not saying anything before’ when it would be impossible for us to remember which wine is which (we only saw the menu at the beginning and not while tasting). Any other restaurant manager wouldn’t want to leave their customers feeling offended or dissatisfied but this is not the case...

We dined last night at this restaurant and if you don’t like waiting for your food to come one hour after ordering and having to nudge the staff about it, then avoid it.

We each ordered a starter - it was four of us - and these came out at different times; two starters came out first and 10 minutes later the other ones - so half of the table started eating before the other half.

We ordered at 19:15 and the main dishes came out at 20:30. Clearly they’re understaff which they didn’t flag upon arrival. It was a Saturday night and the restaurant was not even full. They didn’t even apologise for the delay of the food - clearly unprofessional.

When we had to pay, they were very speedy and took the money promptly - what a surprise.

That being said, avoid it!!!!

Recommendation to the restaurant: if you’re understaff meaning there’ll be a delay in food being served, tell your clients and let them decide whether they want to...

Fabulous restaurant - the food was fresh and delicious and the prices are fantastic for London. There is only one waitress to serve all the tables and drinks so we had a bit of a wait for our main course. I had the crispy prawn to start and it was great - light, crisp on the outside with plump perfectly cooked king prawns inside - 4 of them and a sweet chilli sauce with a kick to it. Then stir fried beef and sticky rice - delicious, tender beef with crunchy green beans, peppers and onion and perfectly cooked rice. My partner had veg spring rolls and veg red Thai curry with egg fried rice and he cleared the lot. It was £30 a head for 2 drinks, a starter and a main each - bloody marvellous for London! I like the decor in the restaurant too. Please note that they only take cash, so you’ll need to have some on you or go to a nearby...