KOKORO Elephant Park — Restaurant in London

I’ve eaten here a few times and usually the food is quite good and tasty. I ordered from here last night and it took over an hour for my food to come. I ordered x4 gyoza portions (one comes with 2 pieces) and they only gave me half of what I ordered. The chicken I got was hard to chew and rip. I called at 7:45pm on 04/11/24 to ask about this and got the worst service ever from an employee called Michael. Three times he pretended that there was no signal and couldn’t hear me on the phone and HUNG UP on me! For such a nice food shop you would expect some good service at least but this really ruined my night after a long day. I hope Michael doesn’t talk to other customers like this! Never...

The Chicken Katsu Curry was seriously sooo good!! My favorite so far and the portion size is actually quite big for the price. Only the customer service is bad because they get flooded with delivery orders. While preparing our food the employee had to stop several times to do the delivery because the delivery person rushed her to prepare and give out the order. We ordered two dishes and until the second one came, we already finished the first one. We could not sit inside even though it was still open for an hour because they were already cleaning the floor. But apart from that I would really recommend it and go back the next time I’m...

unbearably sweet couldn't finish it even though I was starving. I had a salmon dish on rice and it was just like eating a stick of rock. If you want hot food (their sushi are ok) then there is very little choice if you don't eat meat - no veg sauces, and only very dried up chunks of fried tofu. I actually feel quite ill after this as so much sugar in this - I'm sure it's not necessary and it would be lovely to taste some of the things in this dish and not just sugar. staff very nice and portion large (although not super cheap) I won't be eating here again having tried a few things here despite working just...