Little Nan's Bar — Restaurant in London

Down a little side-street in Deptford lies the opening to the impossibly charming, brilliant and quirky Little Nan's Bar. It's open Thursdays to Saturdays, from 5pm to 11pm, and in those hours some frankly remarkable things take place.

Run by Tristan, a man for whom the word 'enthusiastic' could quite easily have been invented, we were immediately seduced by the homely furnishings, so-laid-back-it-could-be-horizontal atmosphere and frankly pornographic drinks menu. Where else in London, or anywhere else for that matter, would you find such delights as Campari, tonic and Babycham (the Lady Diana), FOUR different types of rum served with ginger beer (the Sir Francis Drake) and Liquor 43 - no, I didn't know what it was either - semi-skimmed milk and a cinnamon stick (the Princess Beatrice).

Yes you've guessed it, it's all about aristocracy and decadence. But in such a laid-back, fun fashion that even Queen Victoria herself might have let out a sly laugh out loud. The cocktails are served in teapots, for heaven's sake. And they sell soft toys! The drinks are ably flanked by some foodie favourites: home made cheese straws, amazing scotch eggs, Victoria sponge, and million dollar shortbread. The decor - delightfully unusual pictures of Paddy Ashdown and Dog The Bounty Hunter and a bizarrely wonderful collection of roof tiles, could be accused of confusion in another setting, but here the whole thing just works effortlessly. Artefacts taken from Tristan's own nan's home complete the vibe perfectly.

We'll be back as soon as we possibly can to continue my trawl through the menu, and we suggest you all do the same. Little Nan's Bar is a complete triumph, and is down to the infectious passion of one man - and his nan....

The service here is truly abysmal. It may actually be the worst I have ever received in a bar.

You have to order via a QR code, and then an additional service charge of 12% is added to every single order. They won't serve you at the bar. Seems like a convenient way to fleece your customers. Covid restrictions on table service were lifted six months ago...

Took 40 minutes for my drink to arrive, and even then, that was after chasing twice. It wasn't even a complicated drink... It was a vodka and soda.

The website does not email you a receipt. So you have no proof when your drink doesn't turn up.

We were told when booking closing time was at 12, they asked people to leave at 11.

Ordered a vodka soda at 10.35pm. By 11.10, basically most people were gone, and my drink was nowhere to be seen. Was being hassled by a staff member to leave. Asked for my money back - was initially told this was possible, then staff backtracked and made me another drink instead... The drink made was definitely not what I ordered. I was given a delightful concoction of white rum, cloudy lemonade and soda. I don't like rum so didn't have it and gave it to a friend. She said it was so bad she couldn't actually drink it.

Some people working in there have a bad attitude and argue with customers who complain about poor service, actually stamping off in a huff in front of said customers... embarrassing.

The kitschy interior is fun but not worth the high prices, bad drinks, slow service and rude staff. There's much better places to spend your money in Deptford. Why should anyone pay a 12% service charge to be treated...

Private Hire? RUN, run, run as fast as you can.

Tristan, who runs this bar, is possibly one of the worst business owners I've ever met.

I tried to hire this venue for my 30th next year, but I've cancelled it as Tristan is possibly one of the most lackadaisical bar owners I've ever come across in my 10 years of event and hospitality work.

He quoted me £2400 for private hire on a Saturday night. He then changed it three weeks later to £2800. When I tried to negotiate, he ignored my emails, until I was forced to concede that if I wanted that venue, I'd have to settle on a higher price. Fine. A risk I was willing to take on.

But then, he changed the cancellation policy. 3 weeks, he tells me, or no money back on the £800 deposit that was being held on my card. When I paid the deposit, he then came back and said the terms have changed and it's 4 weeks.

The google listing says that bar closes at 11pm, he told me 12am, then the booking said 11.30pm. I've read other peoples reviews that said he changed the close time on the DAY OF THE BOOKING. This was the final straw and not a risk I was willing to take.

He is a charleton, and yes, perhaps he has cornered the market of quirky little venues in SE London and so feels he can get away with this, but I would honestly run as far away as you can from giving him any of your trust or money. A Wednesday cocktail? Fine. An impromptu night out? Fine. But otherwise, don't bother.

I sent him a very long email on the 20th November and in true to his nature fashion, he's just not bothered to reply. So I've cancelled my booking and will go...