Maroon Restaurant & Cocktail Bar — Restaurant in London

I thought I would visit this restaurant as I have been meaning to go here after seeing many good reviews online.

I had an afternoon booking for 3pm. I was a bit late but we was still greeted with a warm welcome on arrival. We was shown the menu and decided to choose Stamp & Go, which is basically salt fish fritter balls. They tasted lovely and it came nice and hot. However for £7.95 I would have expected at least 2 or 3 more Stamp & Go’s. I think 3 wasn’t quiet enough especially as they were quiet small! 😩🤦🏽‍♀️. For my main I had the Escovich Seabass fillet with creamy mash. The Escovoch seabass fillet was very very nice, HOWEVER the creamy mash that came with it wasn’t quite creamy. It was extremely runny! I had to ask the waiter is this the mash? She said it was. She offered to take it back to the kitchen, but I declined as our main took over 30 min to be brought out to us and I didn’t want to wait any longer for a replacement, as I was very hungry lol. Again I think the portion was quite small for the price (£24.50), and think they could have put the smash underneath the fish on a plate, rather than in two separate bowls.

For my dessertI decided to have the apple crumble with custard. I waited patiently for my dessert to come out…… this took over 30 min again, only to be told there was no custard! 🤦🏽‍♀️. I decided to cancel my order.

My friend however continued to wait patiently for her dessert to come out…. And then the waiter brought me out my dessert with a tiny bit of custard lol. I was told this was on the house… !😊. I’m guessing there wasn’t quiet enough custard, hence why they told me there wasn’t none left, but they decided to still bring me the little they had. I thought this was very nice of them 👌🏽. Unfortunately the apple crumble wasn’t very nice and the taste just wasn’t quiet right. I think the apples were made with too much Cinnamon, and the crumble was over cooked. I ended up not finishing it as I didn’t like the taste.

I really liked this restaurant overall. The food was very nice and the staff and customer service that me and my friend received was EXCELLENT!! 👏🏽👏🏽👏🏽. The only thing that let the customer service down was the girl standing by the door. As we left she looked down on the floor & made no eye contact with us as we walked past her. A simple smile and goodbye would have been nice & courteous given that all the other staff were very friendly, professional and polite!

I would definitely visit Maroon restaurant again. Their rum punch cocktail was perfect 😍 10/10! and the ascetics inside was lovely. They had comfortable clean seating inside and a nice bar area If you just want a drink.

Thank you Maroon Restaurant for making my first visit an enjoyable one.

(Would have posted more photos but they won’t upload). Creamy mash is shown...

I'm honestly so disappointed in my experience at this place. My boyfriend and I had booked a table for 5pm- he did this over the phone and physically spoke to one of the members of staff, however when we arrived, it turns out they hadn't even bothered to book it so we were stood by the bar for around 40 minutes waiting for a table to be sorted for us. As time went on, none of the staff had acknowledged us or given us any updates about how long it would be until we were seated... When trying to get the staff's attention, they would just swiftly walk past as if they couldn't see or hear us? Eventually we got to sit down and we ordered our food straight away, we weren't given a drinks menu until we had to ask ourselves, we were left with the menu and then it was another 30 minutes until someone actually came back to take our order, and even after we had ordered our drinks, we spotted them just being left at the bar on the side for another prolonged amount of time until one of the waitresses noticed us just sat there looking over at them... the food didn't take as long as everything else but when we received the plates, my boyfriend's Yorkshire pudding was cold, I found the rice and peas very undercooked, we had about 3 skinny carrots each, the pot of gravy that they give you is tiny itself but was still only half full and the chicken was very dry and I could not taste "honey glaze" or "jerk" whatsoever I ended up leaving most of it, it lacked quality, authenticity seemed very far from the Caribbean cuisine that I'm used to. We also ordered a side of mac and cheese which they'd forgotten to give to us until we had to remind them half way through our meal... When it was time to pay, the staff would again pretend that they couldn't see us raising our hands or trying to get attention, they seemed very carless, unbothered and had no sense of urgency when it came to us. We actually ended up just getting up ourselves so we could just pay and leave as quickly as possible. At times, there were absolutely no floor staff to be seen anywhere in the restaurant. Furthermore, the manager didn't seem to care much more than her employees, she was very quiet and seemed like she didn't want to talk to us half the time... I don't think ill be going back here or recommending it to anyone, it was a prime example of why you should not judge a book...

So disappointing! I am gutted at how good the meal could have & should have been but it was terrible. I ordered the Sunday roast beef, Latin style - medium rare. The meat was supposed to be herb roasted with chimichurri on it. None of that happened....the meat was tough and dry. It must have been cooked next to a piece of lamb as it almost tasted more like plain lamb rather than herbed roast beef. There was a small pile of some kind of crunched up green stuff that tasted more like seasweed snack. It definitely was not chimichurri which is normally the consistency of pesto and full of nice flavours. There was to be some roasted veggies - I got 2 pieces of potato, a parsnip, and 2 pieces of carrot. There were 2 pieces of cooked plaintain that were missing there usual hint of sweet and were dry. The red pea stew puree I think was brushed onto the plate just enough for colour. And there was no gravy for the Yorkshire pudding, so basically a dry biscuit. You might ask why didnt I say something to my server, any server - because none came around for over 20 mins. If they had, they might have even sold me a 2nd mixed drink. I thought I would try a dessert and some tea - thinking this would be easy. It was only 5pm and they had run out of milk for the tea. I had to use double cream. There are convenience shops and express groceries everywhere. How do you run out of milk for tea, in London??? I had ordered the churros which were to come with a scoop of ice cream and chocolate sauce. The chocolate sauce was burned. The churros were flavourless and missing their signature cinnamon sugar. And they plated it on a warm plate so the ice cream was soup. I had to go to the bar to get my bill. I didn't ask for anything special, I wasn't rude to anyone, I didn't snap fingers or say "hey you". I was polite, always please and thank you. But still some of the worst service and most disappointing food since I arrived here, from Canada, 4 months ago. I have some very good S American and Portuguese friends I wanted to bring here, but so glad I didn't. £56...