Nags Head — Restaurant in London

I visited on Saturday as a group of 6 people, after seeing a show in Central London. The time was roughly 9.30pm when my boyfriend and I headed outside for a cigarette. Whilst outside, we shared a quick kiss (it's worth pointing out at this point that my boyfriend and I are both male). Then, when we tried to head back into the pub to join our friends the bouncer denied our entry due to "inappropriate behaviour". When we asked the bouncer exactly what it was that we had done that was inappropriate, he was unable to answer the question and kept stumbling over his words, whilst just explaining that we could not re-enter and that we had been "inappropriate".

We asked the bouncer to speak to the manager - he said we were not allowed to, however said that we could come inside to collect our belongings. When we got back inside the pub, our group of friends (2 x straight couples) couldn't believe that we had to leave the pub and demanded to speak to the bar staff.

After talking to the 2 straight men in our group, the bar staff then ensured that we could remain within the pub and eventually the bouncer came to apologise to my boyfriend and I. We declined his apology and further requested to know what we did which was so "inappropriate". He still couldn't answer.

It's shocking & gross to see a how such a popular establishment in one of the most cosmopolitan areas in London can be so openly homophobic, especially in this day and age.

It was super disappointing and sad - this event had quite an impact...

Went with family today and bought numerous drinks, was over charged to which I did question it twice to be told, 'it is an expensive bar' but that did get sorted only because the wife did percever with it and ask for a receipt and then you could see that they had charged for an extra drink. Then the really bad customer service. The pint that I ordered (IPA) was completely flat and lifeless with no Head, it looked like a flat pint of coke. Anybody with any experience could see the pint was not right But I was told by the bar staff that it's a real ale it's meant to be warm and flat (it sounded like they were reading from a script and describing the difference between lager and a real ale)To which I said it's still not right, it either needed pulling faster or a nozzle on the end of the pump, the manager was called over who repeated the same thing it's meant to be flat and warm...they clearly have no experience with rea ale. All they had to do was offer to replace the pint, I wasnt after something for nothing. Extremely poor customer service!! Covent garden has some fantastic, cafes restaurant and pubs but would avoid the Nags Head, because if something goes wrong they just dont...

I had hunters chicken which nearly cost £16 so my expectations were very high! I order this meal a lot in other restaurants I go to, this was the worst one I've had, it was 2 thin slices of stringy chicken. A burnt bit of bacon, the BBQ sauce was like brown water, it was obviously microwaved as the sauce was all burnt onto the edges of the bowl it was in. The coleslaw was not homemade & tasteless, chips were ok but quite greasy, my daughter felt sorry for me & have me some of her fish. It took the staff ages to take our order we had to ask. when 2 of us had finished a waitress just started taking out plates away saying absolutely nothing revive my other daughter was still eating when she realised there was no apology then they had the nerve to put a service charge on our bill which I got removed or was expensive enough & the staff did the bare minimum No refund was offered the waitress said next time you come hopefully it will be better!! I don't live in London & I would never waste any more money there We have been to Chinatown to eat a lot on our visits, you can eat as much as you like, it's half the price & the food is good...