A horrible and despicable first experience ordering from this Woodgrange Road Pizza Hut branch. They don’t know how to cook a pizza. I ordered from them for the first ever time and will not be ordering from this branch ever again. The workers who answer the phone don’t have a clue about what sort of pizzas are available or what toppings there are to choose from. However after much struggle trying to make the person on the phone understand what was wanted the pizza that arrived on the door was cold, uncooked and raw. The potato wedges were in an abhorrent condition and were mashed to pieces and ice cold upon arrival. The pizza was so expensive and it’s a shame it was in a condition in which you couldn’t even eat. The whole cold raw pizza went to waste in the dustbin because if one ate that raw, cold and tasteless pizza they would fall ill. Their pizza was exactly like it came raw out of the fridge. Please avoid ordering from this heinous branch to save yourself from getting ill. When I contacted them to inform them that they had sent a raw cold pizza to me they didn’t even offer to refund my money instead they said they would replace it. I agreed to accept the replacement when the replacement arrived after an hours long wait the pizza was so hard and stiff I couldn’t...
Read moreOrdered Pizza from this Woodgrange road branch 2 large with bbq wings, now! We ordered two large thin and crispy garlic pizzas with bbq wings, now I have to commend them on quick service, pizza arrived quickly delivery driver was polite and courteous, we took the Pizza inside and when opened then pizza was the correct toppings but the base was incorrect it was more like fat and obese then thin and crispy, the wings were nice but the pizza was very soft and chewy, however I did phone them up to let them know and they did offer to change the pizza but why not get it right the first time, my Wife couldn't believe how the pizza had turned out as she ordered it, she knows what Pizza Hut thin and Crispy should be as she was a Pizza Hut R.G.M. for many years and has had quite a few pizza hut restaurants under her belt and years of experience to know that this wasnt up to standard. I really hope you can look at this review and look to improve. But after this experience I will not be ordering from pizza hut ever again. This is not the first mistake from...
Read morePizza Hut pizza is not great. Everyone and their dog knows that. It is overpriced for what it is, but their restaurants are ubiquitous and in some places (retail parks, shopping malls) they are often the only choice if you want a pizza. The Woodgrange Road restaurant is a takeaway and I have previously bought pizza from here, not for myself but for other people. One time they delivered a pizza they had not sliced. Another time they delivered a pizza without any cheese. The staff was extremely unhelpful when the pizza was delivered like this. They said I should order another pizza on which I would receive a small discount. I had taken pictures of the pizza they had delivered so could have proven my case, but this was before the Just Eat and Deliveroo era. At that point. Pizza Hut used to send their own delivery staff, and there was no real way to send them pictures. I just think the way they treated me then merits this review because it goes to show that they will try to...
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