The Moon House — Restaurant in London

I ordered my food for my guests 7:35pm today and had to call twice for my order as it didn’t even come after a an hour. When it did arrive the food was awful and so cold like it’s come out of their freezer. I then straight away callled theere landline and they was not taking the food back to replace . They said…. Chef said cooked it straight away.

Salt and pepper chiken was rock solid hard like we trying to nite Little Rock’s off a Sandy beach !!

Curry sauce was lumpy & Freezing Cold and awfully packed leaking outside the bags ….

BBQ pork ribs were Freezing rock hard cold “ stone cold “

Wings were yellow / blk coloured over cooked burnt look like they’ve came out of a bag that’s been cooked about a week ago !

Chilli chips more like should be called “ soggy lump of chips “ awfully cooked

Bill came to over 40£ quids but got 3 prawn crackers ! With it …..only thing could have given an extra bag of them.

Prawn toast ! Again OVER COOKED . If I bite them I’ll feeel like me teeth will fall out …it’s like cardboard ..

PLS DONT ORDER FROM THEM ANYONE SEE THIS MESSAGE PLS ITS HARD ENOUGH EARNING MONEY, BUT GIVING COLD FOOD AND NOT MADE TO A NORMAL STANDARD NOT GOOD !

Below -0 RATING FOR THIS TAKEAWAY

MOON PALACE bunch of...

Food was okay. Was quite disappointed in the chicken balls. For one I’ve had Chinese a billions times, and had various chicken balls, the sizes of the chicken balls at moonhouse are instance would have been worth it if they weren’t aren’t good but never seen such a greasy chicken ball in my life. It’s as if they cook it in low heat and it just drink the oil.they were moushy on the inside and could literally quick the oil and and see it drips. Tried a shredded chicken for the first time don’t know they tasted like cardboard maybe that’s how it’s meant to be but that’s the last I tried something different from the usual things I order. Would also recommend ordering 30min before closing im guessing that’s why my order came like that. Quickly reheated stuff and rushed it. Give it a 3* for the chicken balls and shredded...

Used moon house before but this time I was not impressed, we called on a Saturday for a delivery guy took order and said maximum hour for delivery, fair enough if your busy... called a hour later and looks like they forgot about and said it would be delivered in 10 mins. When it came chips were stale curry sauce was like water and bbq sauce just tasted of vinegar.also ordered chicken balls and these looked more like a jumbo fried full batter chicken chunk!I was really disappointed this time and won't be ordering again from here. I understand everyone gets buzy but care should be taken in the...