Q Shoreditch — Restaurant in London

First ever awful experience while trying to make a reservation for a group Of 6 in order to celebrate my husbands 34th Birthday.

I phoned up on the 6th May (Sunday) at about 1/2pm. A lady with a strong accent answered the phone, I have asked if I could make a reservation but before I do I would like to know if adding extra two people the following week will be possible? I confirmed that I have not attended your restaurant before and have no idea how busy you normally get. The lady on the phone changed her tone of voice and asked me to use my logic since the booking I am trying to make is for a saturday. Her words of response to me was- ‘dont you use your logic when you make reservations’ we are busy on weekends’ . I was totally shocked by the way she replied but because my husband always wanted to visit your restaurant I swollowed what she said and continued with making a booking. I informed her that I have bought a groupon voucher but I will be buying 5-6 separate bottles of alcohol on the day. She then replied ‘ you are taking too long with your questions, I have another client on the line, call back when you are more competent and when you put all the information together, call back next week’. I couldnt take her absolute embarasing behaviour and unacceptable rudeness any longer and insisted that reservation is made now since I am also a client and I am not the phone trying to make a reservation.. the lady replied ‘you are wasting my time’ I asked of I could speak to the manager she stated that the manager is not in. I then asked for her name and she put the phone down on me. I have then contacted groupon and asked them to cancel my voucher and it no doubt left a massive mark on my memory and unwillingness to ever visit your restaurant. Me and my group of friends ended up going to Shaka Zulu and spended over £3000 on food and drinks. Its a massive shame that you have staff of such kind working for Mcqueen... wouldnt have ever expected and never experienced anything like this in our Country. Will report it to the higher...

I went to the Supa Dupa Fly RnB Brunch party on 06/09/24. Music/vibes - 8/10 - they know how to cultivate a good party! Not a 9 or 10 rating because of time wasted on folding/clearing all the cheap plastic tables they cram in to seat people

Food - 1/10. Honestly worst I have had in any brunch and I have been to loads. Cheap burger patties and chicken. Had better from Icelands! Chips so overcooked they had no potato so I sent back. Very small portions. I would guesstimate the cost per person for food is £1-2 when bought in bulk.

Drink 3/10 - again very cheap prosecco and rum punch where you cant taste the rum. I was there as a non drinker (pregnant) so requested a diet coke - when I ordered the second was told only the first was complimentary and I was required to pay for any further drinks - bear in mind the brunch costs £49 and how awful the food was. I quickly pointed out the website states non alcoholic alternatives available and the wait staff (he appeared to be the manager) reluctantly agreed - however was met with attitude every time I ordered a drink. I had also initially been told the rum punch was fruit juice - luckily I thought to ask again and another waiter confirmed it was rum. I am pregnant so alarmed by this misinformation. Thankfully I didn't drink any!

Service - combination of food service and drink service was poor. Re fills were not forthcoming. Given its only bottomless for 1 hr people shouldn't be left waiting. Drink prices after are very expensive.

**Top tip: Given the poor quality food and drink, I would recommend you eat/drink elsewhere and buy a party only ticket (£13) to enjoy the music and vibes afterwards. I would go again for the party/vibes.

The organisers need to re think their food/drink offering as other brunches you get a lot more quantity and...

I almost would’ve said 5 stars but I’m trying to be realistic (otherwise I loved this place)

We came here with my partner for his birthday. Cocktails are slightly pricey but the taste is worth it and I can definitely tell it’s their speciality. As food we had 2 pizzas one Spicy Q and Cheesy one. While they were doing pizza I think they dropped one gorgonzola in the Spicy one which made my friend almost get sick but that wasn’t a problem for us 😄 The pizza itself was well cooked and tasty and well presented, good for its price. We also had calamari on the side which was marvellous 🤩

We played pool for an hour for £30. Since it was Monday, the back room was used as a pool room only (which normally there are more pool tables around the venue) which wasn’t an issue.

The only reason I would give 4 stars was because the pool balls were way smaller than an actual pool balls we see normally, this made the game a bit difficult which is still bearable. However, we believe we had the worst table because there was a colon right next to the pool tables edge which effected our gameplay. I think they should relocate that one table or warn the guests that there is an obstacle therefore you won’t be able to use 1/5 of the table.

People were very nice, bartender who is from Sri Lanka and the Polish guy from the pool area were very kind and helpful to us. Generally we had fast service and caring staff members. I think we also met the owner/host gentlemen who was very informative about the general events taken place in the venue and welcomed us.

I definitely recommend this place, the vibes, atmosphere and if you wish to have nice drinks and decent food with little fun, this would be the place ☺️ Might visit again in...