Real Taste — Restaurant in London

I hate to give 1 star review because I don’t want businesses to shut down but this place deserves it. Please read the last paragraph for the reason why.

I’ve been living in the area for about 8 years and this place has probably been there for over a decade. They were quite popular in the beginning because of the location. I used to come here for the cheap prices and value for money. Then with price rises over the years, the value for quality worsened so I stuck to getting their promo deal - 3 doner kebab meals for the price of 2.

2 days ago, I went to the shop after many months. Bear in mind that my go to doner kebab meal had already increased in price after the pandemic; I was shocked to find out that the doner kebab meal was no longer a meal deal. £15 only covered the kebab, naan and salad. Would have to pay extra for chips and drinks which usually came with the meal. At this moment, I realised there was no reason to come back to this place. It has neither value, cheap prices or good tasting food. The doner gave me food poisoning (do note that I asked for spicy though) and chips have always been not appetising over the years.

Moving onto the horrifying news; the kitchen never looked hygienic but that’s common for chicken shops to be fair. Shockingly, I watched the cook at the back take out a big batch of wings from the frier and some dropped on the floor. THE GUY PICKED THEM UP AND PUT THEM BACK IN THE BATCH.

In conclusion, this place has been around for over a decade and has made less than minimum changes or innovations. Shamim’s PFC down the road managed to renovate their chicken shop to look like a fine dining establishment. This place has lost its value for money and the unappetising taste leaves much to be desired. The hygiene is criminally low. In my opinion, spice hut is the best chicken shop in the area now: amazing taste for a chicken shop, reasonable prices...

I'm afraid to say that the fish and chips I purchased here were a complete anticlimax. After receiving abrupt and unfriendly service and orange polystyrene boxes with my food in, I knew that I was not likely to be in for a treat. Upon getting home, the enclosed iceberg lettuce and watery, pale slices of tomato (are these really required?) were now lukewarm and had only served to moisten the rest of the food. The chips were not the shop-cut type I'd been hoping for, but thin frozen "fries". You know what you're getting with them I suppose. The real disappointment lay in the fish. It was clearly pre-battered and frozen. Even after I'd attempted to revive it in my oven, it still resembled a wet newspaper, disintegrating and driven over on the street. Not a flake in sight. This place clearly wishes to serve as a one stop shop for any number of hot meals, rather like those mobility scooter shops which also undertake mechanical repairs to motor vehicles. They really should just focus on doing one thing well. I shall not be using them again, and definitely don't recommend using them for...

Terrible. The owner needs to change his staff. There are 2 staff that are usually at the counter. Very aggressive with children and adults. They dnt oppologise if they get order rong. Some days u are allowed to have separate sauces when taking away and some days ur not. Different rule each day. I ordered a half a pounder meal was given a small cheese burger. Instead of remaking another he goes "Ive made it now take it or leave it" I ordered a plain cheese burger I was given one dripping with sauce. All he did was scraped the sauce off with a knife and gave it. Didn't bother making another. Their chips something so basic they get wrong!! Sometimes they are white and under cooked or burnt and bitter. Its annoying.. Also ive noticed they dont give the customers their change back. If the bill is 5.95, they say its £6 and keep the change! There have been many times where i am owed 2p or 3p or 5p change and they keep it! By charging more. But as a customer it should be ME who decides if they should keep change or not. Not them!! BEWARE about pricing. I think changing the staff will...