Spilt Milk — Restaurant in London

This is a cute place I've visited often during the weekend. I've not had a negative experience with the food, I woukd say 6/10. Service, however, 3/10, has always been hit-and-miss with the head waiter. Rude and unwelcoming at times but today was the last of it for me. The shop was a little quieter, there were 3 tables along the sofa side, I asked for a table on sofa because it would be easier for my child to reach the table ( we are at that in-between stage where we are a little to big for a highchair but also petite to reach comfortably from a grown-up chair, in essence - I had my reasons) but I was refused as that side is for large group and offered table for 2 elsewhere - the shop was empty but in fairness, I have seen it being busy and accepted the alternative. What annoyed me was the space I asked for was then offered to two people who came shortly after - not sure what happened to "this space is for group booking" - was it that the other group didn't have a child with them so u think they would spend more? Was it skin tone? Who knows,🤷‍♀️ the approach just didn't sit right with me so won't be rushing back any time soon but hopefully, others have a more positive...

Scam alert! I ordered two vegetarian breakfasts (£11.90 each) and a rose coffee (£4.50). The server, a European man with an unfriendly demeanor and a constant smirk, didn't provide a great experience. We substituted mushrooms with hashbrowns on both plates (which we never received but didn’t bother complaining about) and also didn’t get the tomatoes that were supposed to be on both plates. Despite these issues, we let it go.

The total cost should have been £28.30 (£11.90 + £11.90 + £4.50), as their menu allows one item substitution. However, when the bill came, it was £32.30 (photo attached), showing an extra £4 charge. When I questioned it, the server claimed it was VAT. I was confused but paid on the spot. Once home, I double-checked and realized I was overcharged. I called the restaurant for a refund, but they refused, offering a discount on my next visit instead. I explained that after this experience, I wouldn't be returning, but the person was dismissive. I'm planning to escalate this matter, as I feel I was intentionally scammed. Just wanted to share my receipt and experience...

I've been a regular patron of the cafe for quite some time now, and I must say, my recent experience reaffirmed why I keep coming back. The food was exceptional, showcasing a blend of flavors that truly delighted the palate. From their signature dishes to the freshly brewed coffee, each item on the menu exuded quality and care in preparation.

Moreover, the service was impeccable. The staff was attentive and quick to accommodate any requests. They made the dining experience not only enjoyable but also memorable with their warm hospitality.

I find myself baffled by recent negative reviews I've seen online. As someone who frequents this café, I can confidently say that these reviews seem unjust and possibly malicious. My consistent positive experiences stand in stark contrast to such criticisms, making me question their validity.

In conclusion, the place continues to be a favorite spot of mine, offering a delightful culinary journey paired with outstanding service. If you're looking for a place where quality meets comfort, I highly recommend...