I was walking past this place and I thought "hey sushi!" So I walked in and the owner is such a legend of a bloke (even though I'm loath to assume gender, my feelings are more important than logic and in this case my feelings pushed me over the ledge and as I fell my gut told me the owners pronoun is he). He answered my myriads of questions and was more than thrilled to enthral me with vivid descriptions of the exquisite oriental menu items. With my imagination satisfied I proceeded to look at the menu and it was beyond my wildest dreams. And the pictures! Oh those pictures of what was to come! Suffice to say I was excited so exited in fact I had to sit down at one of the tables that so brilliantly conform to the interior design that envisioned an ambiance which could not better suit this establishment. Not more then few moments passed before a tray of magnificently plated fresh sushi appeared before me accompanied by a healthy serving of ginger, wasabi, eel sauce and spicy mayo. Yet it wasn't until the chopsticks softly brushed my lips and that first peice of precisely cut sushi touched my tongue did I get to experience "SUSHI HAVEN". The flavours exploded on my palate like that North Korean bomb Kim can't wait to detonate. With each following perfectly curated edible art that followed that initial slice of sushi I was blown into new dimensions not possibly imagined prior. Sufficiently satiated I went to pay and to offer my uninhibited thanks to the gentleman to make all of this possible and to my shock, he went ahead and thanked me! I have but only praise for this pervayour of fine dining in the heart of Her Majestys...
Read moreWorst vegetable tempura ever: soggy and dripping in oil (so clearly not fried at the right temperature). Same goes for the avocado fries: mushy and horrible. The teriyaki tofu portion was tiny and the tofu slices broken and not tasting of teriyaki at all; it was just broken thin slices of raw tofu! My husband ordered 2 tuna sashimi and 1 salmon sashimi and instead he received 2 salmon and only 1 tuna (tuna is more expensive than salmon so he lost money there as well; probably better this way though, as the tuna was kind of greyish, not a good look at all). I have no idea how this restaurant has such a high rating (4.8 starts out of 5 on Deliveroo) but it's a 2 stars from us (just because my husband’s salmon sashimi and my wakame salad were good) but the rest was appalling and we definitely won't be ordering again. And the whole reason why we ordered from Sushi Haven for the first time was because the Deliveroo app was showing a 20% discount, but we only realised after placing the order that there was a cap and the max discount was £5 - which I've not seen before and is pretty sneaky from their part - so, after waiting a whopping 63 minutes to receive this order rather than the usual half an hour max all other restaurants offer in our radius , we only got £5 off. Sorry but really...
Read moreInteresting fusion food that was freshly made upon order. The main staff working there were friendly and patient, although they seemed busy and stressed out. It was unfortunate that we were there for the first time and we weren't sure about the procedure of the ordering and the way about to order certain dishes, and was attended by a new trainee staff who was overwhelmed with taking our order. There was a lot of repeating of the order, mistakes, frustration and confusion between myself and her. Even though she had her manager attend to us twice, the dish that arrived was still completely wrong.
The manager and chef were obviously trying to be patient with the mess of the procedure of our order and the outcome. But they were apologetic and did what they could to soothe the situation.
Even though I've mentioned the frustration that we faced, I am not going to condemn the place for the actions of a trainee staff. The food was good and prices were reasonable. The place had obviously undergone a refurbishment because the pictures shown on google seem to be pictures before...
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