T4 Kingston — Restaurant in London

The worst bubble tea I had in my life.

First of all, the service here is absolutely terrible - no proper system of work, staff look like they don't want to be there - really slow service. Questionable cleanliness.

Ordered two drinks and was told they can only have black pearls in one as they have run out - what bubble tea shop runs out of bubbles??

The taro milk tea was definitely NOT a taro milk tea from the flavour and colour. We questioned it but staff lied to us and said 'it was a different kind of taro'. It had weird bits in them and gave me a stomach ache afterwards, even only consuming a small amount and having thrown away most of it.

I don't...

Normally I love T4 but this branch just doesn't make any of the milk tea drinks well. My go-to is wintermelon milk tea which I've tried from here twice but it wasn't good either time while at other T4 stores it's great. I've also tried other drinks from here which again are poor compared to the taste/way they make it at other T4 branches in London. I study near here so I wish I could say I enjoy it but I'll have to stick to my local T4s only instead as I've been let down...

They just ripped my loyalty card a while back because apparently they use the app now. I was a bit shocked but didn't say anything and I didn't get the points I had placed on my app or anything, it's like they weren't valid anymore? I had about 7 on there, nearly a full card. I ordered at another T4 months later and they were still using the paper method so then I realised I just lost a bunch of points because of this branch. Anyway just a bit...