The Print House at Jim & Tonic East — Restaurant in London

I've visited Printhouse a few times after being very exited to try it out (the pictures on here look amazing). Unfortunately, however, it never really felt right.

The menu is all over the place (online ordering system doesn't include drinks that are being advertised on Instagram) and staff are very hard to get ahold of. Besides that, drink prices are very steep and are not prepared with any care.

The pizzas overall taste great. However, the second time we visited the order didn't go through and we had to wait over an hour for food that then turned out to be burned on the bottom. If it's a case of people coming in after us that are eating and leaving before us, I expect a little more effort than an apology that the printer didn't work.

Lastly, the Sunday Roast (again, very excited to try it). I thought it was slightly overpriced for the amount of food, and it was a weird mixture of some things being very salty and others being way too plain.

We booked a table over the phone and were told they also have lamb available due to the bank holiday weekend. We got there and found out they replaced the pork with the lamb, which could've been easily communicated on the phone to avoid disappointment.

All I can think of is that there needs to be a level of consistency across all their channels and menus. The random pop up of pasta on their social channels while only serving pizza and stew 99% of the time is confusing. Similarly, people finding the pub over Google maps will expect a wider selection of foods and are likely disappointed.

I do think the team needs to work on the menu and introduce a little bit of variety (and smaller snack options...

🙅 This used to be an outstanding place that I originally highly recommended to everyone a few years back when it 'was' Dane's Yard, now it is completely the opposite with nothing interesting to eat or drink, service is seriously unfriendly or helpful and is hugely overpriced compared to nearby far better options such as the brilliant Crate Brewery, the truly outstanding Forman's, the always delicious View tube... even ghastly McDonald's, which is actually better than this so called place of food and drink. Examples; ask for chips, get a potato that is cut in 'four' pieces that's partially deep fried, ask for an Stout, Ale or Guinness, get nothing, ask for coffee, wait ten minutes for milk (even after asking twice). There is also no view inside or out anymore, just plain dull walls all around, only one table for take tennis now, the bike rack is no longer secured to the wall and the once beautifully flourishing foliage outside is now just a few 'stems' of flowers tied to the metal railings. Honestly, avoid unless you enjoy bland food at a high cost with...

Slightly disappointed on arrival- booked a table asking specifically if they had availability for ‘Sunday lunch’. When we arrived and were seated, saw the menu and saw they had stopped serving Sunday roasts about a year ago. Huge shame as when I lived in the area these were really great.

Menu was very limited- fish and chips, burgers, 2 pasta dishes and chips as sides. Unfortunately food was really mediocre. ‘Ok’ and inoffensive for a quick bite- but not good enough if you were ‘going out for lunch’ which we were. Burgers just came as they were, no asking how you wanted it cooked? Bacon and cheese were considered extras toppings but they were out of bacon. Sides were worse: fries were soggy thick cut chips with half-melted cheddar and a jar of jalapeños dumped ungraciously over the top.

Remember this place being really great for lunch a couple of years ago, but menu and cooking needs an overhaul. Where are the nice dipping sauces? The good sides? If you are just going to serve burgers, you need...