The three stars are for the food. The mezze platter was tasty and it showed an attention to detail from the kitchen with toasted/slightly shared bread, wonderful combinations of mushroom, garlic and olives in one dish and spotless plating. Really, really pleasant. The pork belly was also prepared very well.
We were a party of five and I had no idea that there was a house disco planned for the evening. Our booking was meant to be a pub dinner with chats and catch ups. Our table was in front of the stage basically and the sound test was deafening. After we asked they did turn it down a bit but the mind numbing thumb in the background was head ache inducing so we cut the evening short. We should have been asked/offered a table straight away in the other, quiet dining room. Bye the time the noise started we had a table full of food and drinks. Like most places at the moment they were short staffed too. We served the drinks ourselves which was not a big deal at all but to constantly be told that ‘we are short staffed’ when we called to order more drinks was unnecessary and transferred the stress and low mood on us. We didn’t complain about the service or things being forgotten, were just told repeatedly ‘we are short staffed.’
With a bit of thinking and foresight by the staff we could have had a much better experience and this would have been a 4 or 5 star review. We certainly did not look like a group that would have been there for the house disco! :) A simple question if the loud music would be ok or if we preferred to sit in the quiet back would have enhanced our evening immensely. I live at the other side of the park. It’s been since before covid I’ve been to the rocket. I booked it for me and my friends on the strength of the local good word of mouth for the food. That didn’t disappoint but the over all customer awareness and experience was a let down. Please take this as constructive criticism. The food deserves a front of the...
Read moreIn summary, I had my birthday party here on Saturday. The staff were so kind, welcoming and charming, and they could not do enough for us. We were there from the afternoon until the evening, so we ended up having some food which we enjoyed very much.
Another reviewer said that their chicken burger was dry and I did not have that experience at all. And I'm someone that rarely orders chicken when I'm out because of the amount of times I've had bad experiences with dry, bland chicken. I am happy to report that the chicken in my burger was well-seasoned, moist and succulent, and you could tell the meat was of good quality. I think it might even have been thigh meat, it was that moist, which was a rare pleasure in a chicken burger where you normally get served a piece of breast (and breast can so easily dry out)! Not the case here. My husband had a pork belly dish which he found to be delicious, so much so that he returned the following day to sample their roast dinner.
My one note is that the draught beer was unpleasantly bitter and I could not finish either of the half pints I bought (and I opted for a different beer each time so it wasn't a question of my not liking the beer I'd chosen); maybe they need to have a look at their pumps or something. But otherwise, it was a PERFECT day.
And once again, I would like to reiterate that the staff were charming. The guy that helped me over the phone and via text when I made the booking was so helpful and communicated well. He kept me abreast of changes and was keen to ensure I was happy with the space I had been given; he even sent me a picture. And when we got there on the day, they were so personable and kind. They create a really special atmosphere, those staff, and they deserve a lot of...
Read moreThe Rocket Pub in Acton is a popular local gastropub. The pub has a living room-style interior with comfortable seating, exposed brick walls, and ceiling fans. The dining area is more formal, with scarlet-draped walls and chandeliers.
The Rocket Pub serves a wide variety of food, including classic pub fare like burgers, fish and chips, and steak and ale pie, as well as more creative dishes like the Rocket burger with black pudding and bacon jam, and the grilled lamb shank with mint sauce. The pub also has a good selection of beers on tap, as well as wines and cocktails.
The service at The Rocket Pub is friendly and attentive. The staff are knowledgeable about the menu and can help you choose the perfect dish. The pub is also a great place to watch live music or catch up with friends.
Overall, The Rocket Pub is a great option for a casual meal or a night out in Acton. The food is good, the service is friendly, and the atmosphere is warm...
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