First the positives, the location is good and Ray the barman and the manager from New Zealand are both very nice and very professional. As for a lot of the other staff; however, it appears they have not seen a pub before let alone served in one.
As a local to the area, I have seen another manager a few times in the Duke of York in Southwark (not too far away) as it’s probably too expensive to drink in her own pub. A mid range medium Rose is £8.20 and in the Duke of York and other pubs close by the price is around £6.40. £8.20 is not normal price for the area.
Probably more expensive than the Hilton.
If you are a tourist in the Hilton next door, go further afield and save your money. Well 50 meters anyway there are cheaper pubs dotted around.
In addition, if there is a price on the website it probably wont match the price you are charged at the till. Ask for a receipt as you may be over charged. I got charged over £7.00 for a beer. Slightly cheaper than the American bar at the Savoy.
The food is hit and miss, if you get served. Some lovely looking cheesy chips got placed on the table next to mine. We went to the bar and was informed the kitchen was shut. Although, some tourists were ordering fish and chips at the same time and got served shortly after. Very odd.
We need more decent pubs in the area. Hope this one improves and/or my bank manager extends a loan so I can afford a glass of wine. From local knowledge there are cheaper and arguably better pubs...
Read moreThis pub located not too far from Waterloo gives pleasant pub vibes upon entry with a more cosy TV viewing experience to the left and a more dining style area to the right and back with an area outside upstairs.
The experience was really disappointing and one of the worst I’ve had in a while in a pub. The person working the bar walked past us all about 6 times just looking at us before I finally stopped them and asked for a drink which they said nothing and then threw the drink down on the table and spilling a bunch of it and charging me £7.10 for the Aspell. This experience was had by everyone in our group with the person which was unnerving. The seat we were sat on was like an old church seating and it was very close to collapsing. Following this already disappointing experience, a different bartender poured a pint of something that wasn’t ordered when one of us was buying a round and yet forced them to pay for it.
An altogether very...
Read moreLet me ask you this. How in the world does it take a full hour to deliver an order of fish and chips when you are THE ONLY CUSTOMERS IN THE PUB? My order of a chicken and ham pie with mashed potatoes and peas (not very good) was delivered fairly quickly and my wife's order of fish and chips didn't arrive. I waited to start eating for several minutes, thinking the fish would follow shortly. It didn't. Apologies and a refund were offered, but after a 12,000 step day, we decided to wait for the fish rather than go elsewhere. After the long wait, the fish and chips were substandard as well. The decision to eat there was a huge mistake. Do yourself a favor and go...
Read more