The Thirsty Bear — Restaurant in London

I’ve been here before and had quite a nice time. Today I was in a group of four I was a tad slow to order food at the bar as I had to remember the others order as the staff weren’t taking orders from the tables, however it wasn’t busy at all so I didn’t see this as a big problem.

The short balled barman however was extremely rude as he was taking my order as he didn’t seem happy for me to be ordering at the bar, during the whole process of ordering he was barely listening and the look on his face was filled with such discuss it looked like had just eaten a rotten egg.

before I had a chance to tell him that other would be coming over to split the bill (as they wouldn’t take payment at the table) he had already had the full amount added to the card machine, after I told him that the bill would be split he scoffed and agressively slammed the card machine down (not exaggerating).

After the group had come back I asked him what the bill came to, he told me to look at the till screen (why would he bother just telling me).

After everyone had Paid (payment consisted of him thrusting a machine to someone and pulling it back off them) I said to him that “I don’t think you have had a very nice attitude”. I didn’t say this angerly or sarcastically, I just thought he might be unaware of how he was presenting himself. He scoffed and said “OK”, so I turned to go to my table. Before I had even finished my first step he had turning to his colleague describing me with some very colourful language.

I grew up in a pub, I’m never condescending to those serving me as I first had know how tricky and tiring this work can be. This was truly a terrible experience. Feel free to contact me to know more, I’ll practice the faces this guy was making at me to emulate the experience I had!

... also I ordered the club sandwich not the chicken burger, regardless that said it was a...

Lovely atmosphere until the end, hadn't tried the food. Service was lovely right up until 5 to 10 minutes before last call was announced via a bell being rung.

I approached the bar to order a pint for myself and my friend whose birthday it was (about 25 odd of us went into the bar and were eventually guided upstairs after event finished and vacated). I went to order from the bartender who'd previously served me, a tall young bearded man when a short woman with close cropped grey hair interrupted and said "Nah you're cut off. Always a problem with you Irish lot. I can see you're too drunk." From there, the other two bartenders sheepishly stood back from the bar.

Too drunk? Debatable at best. I was nothing but coherent and polite, maybe a bit to giddy and enjoying my night by some standards. But ho ho, an English person refusing service because I'm Irish? Well now...that's no longer about my or the party I'm withs sobriety.

At this point, given this woman's tone, demeanour and aggression I knew we were goosed. I instead decided to ask for water to which i was told by the same woman, rather aggressively again and snide, that she thought that would be a good idea. Having never interacted with this person up until she appeared and stop me from ordering a couple pints, I don't know what else occurred in the bar to provoke. But again, 25 us there so I could have missed an incident of some kind. Fine.

However, being refused service because I and some of the party are Irish? We made up for it by going to another establishment where we were welcomed and not mistreated. You're decision to bar us might have been informed by something you observed but you calling it out cause we're Irish invalidates anything legitimate you had. You're a bigot. Whoever you are, I hope...

We ordered our first 2 drinks (cocktails) at 6:30pm, complained 3 times in the next hour that we hadn't got them, and then were brought our cocktails, without even a brief apology, - by the manager.

If he had just said "sorry about the wait, those two drinks are on the house", we'd have been fine. But he just dropped them on the table and abruptly said "it's busy, yes" and walked off. We were quite shocked.

We didn't say much at that point so as not to create a fuss.

Went to the bar at the end of the night (with our tab card) to pay our bill and very politely pointed out that we had to wait an hour for our first drinks. The barmaid said "yes - but you drank your drinks, didn't you?". We could not believe it.

I asked her to get a manager please.

The assistant manager came, and offered to give ONE drink for free. You know when you think "are you pulling my leg. Are you actually serious?".

I asked her to please get the manager, who also argued for 10 minutes with me that the most he would do is give the 2 drinks for free. He accepted we waited for an hour for our drinks and he accepted the barmaid was out of line with what she had said. But he said the most he would do is give the two drinks we waited an hour for on the house. I just cannot believe the battle I had with him; his lack of understanding of how bad the service was and no sympathy - just stubborn refusal to do anything. Very unprofessional.

I actually feel so strongly I'm...