Wok to Walk Baker — Restaurant in London

Rice and Vegetables and the egg were all fresh and good quality.

I am only giving feedback on the way they cook it and the sauce.

I ordered jasmine rice with veggies and Teriyaki sauce. I was expecting fried rice as it’s advertised as cooked in a wok. The rice and veggies are fresh, taste fresh and good. What’s disappointing was the way they cooked the fried rice. I am Asian, so I am expecting that smokey flavourful fried rice from wok cooking, but what I got was wet soggy rice with only taste of sweetness from the Teriyaki sauce.

It was cooked in an open kitchen so I could watch them cooking. They only added Teriyaki sauce in my rice with nothing else, you know like in general Teriyaki sauce would be with garlic ginger and spring onion, but none of those was added.

The wok was smokey and clean which is great, but then at the end of cooking, before they transfer the rice to the box, they added water from the spatula to the wok. Though It wasn’t a lot of water, they rinsed the spatula and adde some water into the rice. Then transfer the rice into the box. Why?

I would never understand why one added water into fried rice in a wok. That explained my soggy excessively...

I didn't have a problem with the food, but the service is bad, I don't like to be present in arguments, but the cook and the cashier start fighting when the cashier taking my order, the cook, which I assume is the manager, start saying thing like why don't you do this and that I front of me and yelling “ask the customer if the order is collect”. I don't understand why don't tell her after finishing my order first. And then the manager started preparing my order and the cashier checked me out.

But then after I got my order, it was the wrong type of noodle, I got rich noodles instead of udon noodles, and I told them that I ordered udon noodles, and then it happened, the manager started yelling “Who prepared the order” and gives a means look to the cashier, but she is the one that did it wrong and blaming the cashier, which I think she just started this job. And the manager just started to throw the bowl around and act mad.

I don't know why she has to do this in front of a customer.

The manager she has an octopus tattoo under her ear. So please if someone is in charge of this shop, tell her this. And I have...

Becoming a regular haunt on my way home from work; I spend my nights feeding and entertaining guests at the end of which I need a little comfort, with someone cooking for me instead. Having spent 3 years working in Asia, with my partner from Malaysia, it goes without saying comfort comes in the form of a little ‘wok hei’. Anyway thanks Matilda & Eline…..yes, I’ve finally downloaded the app. Always nice to see a genuine smile amongst the grind and drudgery of city life. Real people. As for writing reviews, I usually refrain; its hard enough in the hospitality industry, the last thing we need is a daily critic of our performance from the night before. If you don’t like somewhere, don’t go back. If the venue can’t figure out why business is bad, then they shouldn’t have opened in the first place. Besides, I have better things to do than...