Although a hot and busy day does bring its own challenges, this does not excuse how unwelcome my little girl and I were made to feel.
It is the second time I’ve attended with my 4 year old and both times we’ve received the dirtiest (for want of a better word) look off the same member of staff - an older lady who could be the owner.
The first time could be chalked off to paranoia, but the second time definitely not.
I know what I saw, and heartbreakingly, my little girl saw too, confirmed when she asked me why the lady had look at her “angrily”.
I’m disappointed that I lowered myself to this woman’s level by challenging her and asking if there was a problem - which she said there wasn’t - but at the same time will staunchly protect my daughter from nonsense like this.
I’m astounded that this kind of behaviour can occur during a pandemic which has destroyed the economy. You’d think a business would welcome all custom, not pick and choose.
If I don’t know any better I’d wonder if this all stems from the differences in our ethnicity…
EDIT: Returned, out of necessity on a hot day recently (c2024)rather than choice as I’d rather not come back and same story - poor reception from the elderly blonde female who is possibly/probably the owner. I don’t recommend, which is a shame as the...
Read moreWe as a family have been visiting this bar for years, first for the ice creams which stopped but we have always made a point of having a couple of drinks , as other reviews say a lovely atmosphere, and when the sun shines its a perfect spot. I've lived and worked in miles platting all my life and love the regeneration of the area but last week we was turned a way after finding chairs to go round the empty table ,myself,my partner, my 11 Yr boy and our dog, the guy came out amd said that they no longer allow children ! I'm confused as there was a couple with a baby in the pram is that allowed ? Babies welcome until there on there feet, no children under 18 years old or over 18 months old allowed. I don't know ! I only know that I won't be visiting this bar again when we do have a sitter, shame as there's lots of young professionals who will be looking to start families,and as far as I can see its always been one of the quietest bars on the marina so to restrict there clientell will put them in a minority. Finders keepers allows children just for anyone who ends up in the same...
Read moreI’m really sad to leave such a negative review as we’ve loved House of Esk for a long time, but we were very disappointed today to find out that you no longer serve food or coffee. Also very surprising as a business decision considering the place next door was rammed with people eating brunch (as most people want to do at midday when we turned up, as opposed to drink cocktails) and House of Esk was completely empty for the hour we were sat next door.
5 stars for service as the staff member working there very nicely told us that they no longer served any kind of food or coffee, but ultimately very disappointing as it was a great spot on the marina to have coffee & brunch. Wish you the best of luck with the new target market but we’re sad you no longer...
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