Swan & Salmon — Restaurant in Newark and Sherwood

I visited the Swan and Salmon restaurant for a meal and some drinks, only to find a parking ticket in the post a few days later. A staff member had previously assured me that parking in their lot was permissible as long as the parking spot displayed the Swan and Salmon signage. Unfortunately, I misunderstood the somewhat unclear signs.

In my attempt to rectify the situation, I appealed the ticket and provided evidence in the form of a timestamped transaction, confirming that I had indeed patronised the restaurant during the time of parking. Disappointingly, my appeal was denied by the parking company.

Subsequently, I reached out to the restaurant in hopes of finding a resolution. The owner, Tony, informed me that he had a monthly limit of writing off three parking tickets, all of which had already been utilised by the 5th of Aug. This situation, in my view, highlights potential shortcomings in the establishment's parking setup. While I understand the necessity of addressing parking concerns, the current system's complexity and ambiguity are concerning.

I recognise the challenges that parking poses for businesses, but I kindly implore that legitimate customers not be unfairly penalised. Regrettably, this experience has led to the loss of three customers, myself included. I genuinely hope that the Swan and Salmon will consider making adjustments to prevent further customer dissatisfaction and loss.

A possible recommendation is to inquire with customers upon their arrival if they have utilised the car park, as is common practice in numerous other...

This is a lovely bar/restaurant on the riverside, not far along from Newark castle. The seating areas are upstairs and downstairs, inside and outside areas, there's a good choice. The menu is great, we chose a ravioli pasta dish, garlic bread and fries, followed by lemon tart and raspberry sorbet for me and jam sponge with custard for my husband. The issue for us was a very long wait from ordering our food to it's arrival, about 45mins. We didn't say anything, but just before it arrived a lady came over and said sorry your food is being served up now. Our concern was we booked online for 5pm and it said we had till 7pm then we had to give up the table. So with our food late, we didn't want to have to rush. The main course was lovely, very tasty and filling. The dessert - my husband said he didn't feel he had enough custard. My lemon tart was very big, it was very sharp/tart lemon flavour, nice but I couldn't eat it all, the pastry was a bit heavy. Coffee's were ok, although I had a decaff and you really can't get decent decaff coffee out. Overall a relatively pleasant meal, nice surroundings. We booked a table online and I would recommend this if you want a specific time and or weekends, busy times etc. A nice wine menu. pleasant staff a good atmosphere and a...

Having visited here for a drink and liking the place decided to take my family of 7 for husbands birthday but was extremely disappointed. The service was slow our the food was poor. the manager did came over and apologise but by this time the occasion was dampened. We decided to leave without trying desserts just in case of anymore complaints. I also noticed once home the price of some items on our bill was actually more than the price on the menu we looked at that we thought we would be charged, again I made a call to make the restaurant know this and again an apology was made but I feel these should be things that should not be happening and when I said that I would not be back the member of staff said that was my choice. And yes she was so right but with the amount of business going under these days and lack of customer spending surely she should be encouraging customers to return. Another pre booked meal with friends is now cancelled and what might of been a works Christmas party event is now too off the table Sorry swan and salmon very...