There’s something magical about the Quayside at night—the river lit up like a dream, laughter spilling from every doorway, and the warm hum of glasses clinking in quiet celebration. But no place captures that feeling quite like Pitcher & Piano, and no one embodies it more than Jack behind the bar.

Jack isn’t just a bartender. He’s an atmosphere. With the craziest curly hair you’ve ever seen, like a halo of organised chaos, he moves like someone born to this—graceful, calm, endlessly kind. Whether he’s shaking up a cocktail or just pouring a pint, there’s a quiet joy in everything he does. He remembers faces. He remembers your drink. And somehow, in a place always buzzing, he makes time feel slower, like you’re exactly where you’re meant to be.

He’s got that rare kind of warmth that makes you feel like you’ve been friends for years—even if you’ve only just met him. And that’s not just good bartending. That’s art. That’s care.

Pitcher & Piano has always felt a bit like a love letter to Newcastle itself—charming, full of light, right on the water. But it’s Jack who makes me want to come back every time. It’s him who turns a good night into a great one.

If you’re heading down to the Quayside and you want more than just a drink—if you want a moment—go to Pitcher & Piano. Hope Jack’s working. You’ll understand what I mean