The Purple Peacock Newcastle — Restaurant in Newcastle upon Tyne

I don't really know what to say about this place, or where to start! We went for restaurant week where 2 courses were meant to be £20. We thought we would go to Purple Peacock as it is somewhere we have never been before. On arriving it was empty bar 3 tables. We ordered some drinks to where we waited a while and I was then told there was no sauv blanc. That was no problem as I then ordered some different wine. We were again waiting a long time to where I could see my partners drink sitting on the bar. We were then told that they only had one corkscrew and couldnt find it. I asked if my partner could at least have his drink. One of the waiters then had do go and buy a corkscrew. By this time we had already reciebd our starters by the time my drink came. The starters were lovely. We the ordered out mains and a side of chips. The mains came and the waitress had forgot to put our chips through. The chips then arrived after we had already eaten out main meal. The couple seated not far from us were actually laughing, I think at the sheer ridiculousness of the whole night. When our bill came the waiter did not let us jave a look over it but had told us they had removed the chips. I could see the bill had came to £75 and thought that was a lot but he wouldn't let us fully look at the bill. My partner paid however after totally costs up it seemed really expensive. I therefore asked to see the bill. A discretionary charge of nearly £7 had been charged of which we were not informed about and could not see the bill at the time to see this.we were also charged 41.99 in total for our 2 £20 meals which did not add up at all. Seems this must have been added to make up for the chips that were supposed to be free. When talking to the waiter we could see he was very uncomfortable discussing the service charge which they are obviously told to add and not inform guests of which is very sly. The service was actually good, the waiters are a credit to the place but it is clear that guests are ripped off. The food is nice however you could get better for cheaper abdand a better atmosphere somewhere else.the alcohol is extremely expensive and...

I emailed this feedback directly to the purple peacock a month ago but have had no response. I visited the purple peacock on Saturday 13th July with my group for a hen party. I've received the email asking me to leave a review however as I thought an email would be more appropriate. Firstly, I'd like to say we thought the entertainment was fantastic and the atmosphere was great. There were however, some issues surrounding the food and drink service. Firstly, while I completely understand the servers are unable to bring food out during the performance, the slow speed at which our starters were brought out meant that 2 of our party were left without food while everyone else was eating. These then appeared 15 minutes later while everyone else plates were being cleaned away. Secondly, despite correctly filling in the pre order form for the food, the wrong food was served to 2 members of our party, which resulted in a vegetarian taking a bite to find out it was in fact meat. Thirdly, despite being assured that our pre ordered cocktail trees would be ready for our arrival, I had to ask several times for these, we waited over 30 minutes for drinks. More seriously, one of the cocktail trees we ordered was alcohol free due to a member of our party being pregnant and another being tee total. A server brought over a cocktail tree and assured us it was the alcohol free one, this turned out not to be the case and it was only after insisting several times that this was checked and finally rectified. These issues meant that for myself as the organiser, the first 90 minutes of my night was taken up with chasing up food and drinks orders that should have been straight forward due to the fact that we pre ordered. Additionally, the mistakes with the food and drink were quite serious given the...

I came here with a Hen party from Scotland to start the Saturday nights fun with a performance and some food. The performance was absolutely amazing, the show was so fun, the girls were funny and had great presence with the audience and the music was absolutely on point. But I'm afraid that's where the good vibes end. We were ushered to a table when we entered, no welcome drinks, just plopped at a table and left. We sat for 30 mins before we could wave someone down to come take our order, and I really mean hanging out the booth practically in their face for them to acknowledge you. Ordered drinks and asked about our welcome drinks which we were told they would bring over to us, as it's supposed to be table service only. We waited another 15/20 for the drinks to come, minus the arrival drinks that never showed up. The drinks were very diluted, we had doubles that were definitely not doubles. We wanted to order food which again meant practically jumping in a servers face to get them to take an order. The food that came was overpriced, cold, very salty on both the halloumi and calamari, unsure if this is a tactic to get you to buy more of the watered down alcohol, which would be grand except you couldn't actually get drinks even if you wanted to. We were there for 2 hours and had 3 drinks total as I also asked for water for the table that never appeared at all. Staff just seemed to have zero interest in doing their job but just walking from the bar to the kitchen area singing the songs. I think a mix of not enough staff and maybe uninterested staff. A good night was still had, but that was solely down...