Canalhouse — Restaurant in Nottingham

Discriminatory pub with selective action on the law.

From other reviews staff are clearly lacking a clear understanding of the law. Do better and don’t be so defensive.

Went to the bar with a friend and she was ordering an alcoholic drink. I did not at any point ask to order a drink, I simply asked for a menu. I was told I needed to provide ID before my friend could order a drink, as it was policy and that my friend could potentially be doing a ‘proxy buy’. I complied and brought my ID. I came back to find that another waitress was serving my friend and providing her with an alcoholic drink. I questioned this action, as if you challenge someone to provide ID, you don’t then provide those said people with alcohol without confirming that they are all of age (that is the law). When I questioned this they replied with oh well my colleague is doing ‘separate service’ I don’t have anything to do with that. But if this was a so called ‘proxy buy’ like they said, what was to stop my friend in that moment still buying alcohol for me. Your duty under the law and as service providers is to notify all colleagues that you have challenged said people and they are not to be served alcohol until all parties show ID. You were wrong, working against the law and out of order. Furthermore challenging me for a drink when I haven’t even ordered anything is strange behaviour but not challenging any of the other people in...

Had a lovely couple of hours sat outside by the canal with my partner & my daughter. I ordered a Philadelphia steak sandwich with salad, my partner & daughter also ordered food with drinks. The food came quite quickly, so no complaints so far, however the salad accompanying said sandwich (which was nice & tasty) was ridiculously small & worthless as a salad! It consisted of a quarter of a medium tomato with 2 or 3 sliced leaves of green lettuce & 2 or 3 sliced leaves of some sort of red lettuce both approximately 2 & half inches by 2 & half inches! In this time of the cost of living crisis, would it cost the earth for them to serve a whole tomato (chopped of course) & 500% more "lettuce" type salad!? This would make the presentation a whole lot more attractive, fill the plate more & give better customer satisfaction.. I was charged £9.95 for the sandwich so surely the miniscule addition of more salad wouldn't affect the profit margin too much. I'll not call it mis advertisement because technically my sandwich came with some 'salad'' but in reality the amount of 'salad' was very very very disappointing & not worthwhile. Due to this I've given the food only 3 stars. Overall this place is a lovely, clean, spacious venue with friendly &...

The Canalhouse is a unique and charming pub located in the heart of Nottingham. Housed in a former canal warehouse, the pub is full of character and history, with original features such as exposed brick walls and wooden beams.

One of the highlights of The Canalhouse is the stunning canal-side beer garden, which is the perfect place to relax and enjoy a pint on a sunny day. The pub also has a large selection of beers, cask ales, and craft beers from local breweries and around the world, making it a great destination for beer enthusiasts.

The food at The Canalhouse is also excellent, with a range of pub classics and more creative dishes on the menu. The portions are generous and the ingredients are fresh and flavorful, making it a great spot for a casual lunch or dinner.

The staff at The Canalhouse are friendly and knowledgeable about the beer and food offerings, and the atmosphere is relaxed and welcoming. The pub also hosts regular events such as live music and pub quizzes, making it a lively and enjoyable spot for a night out.

Overall, The Canalhouse is a top-notch pub in Nottingham that offers great beer, delicious food, and a fantastic atmosphere. It's definitely worth a visit if you're...