Step into this charming, tidy cafe where a warm, inviting atmosphere greets you instantly. It's worth noting that while the food and drinks are from different vendors, the overall experience remains delightful. Although the fare might not be extravagant, it's reasonably priced and surpasses the standard fast-food options by far, making it a reliable choice any day of the week. The classic full English breakfast lives up to expectations, while their approach to serving tea, presented as a steaming cup of water with a tea bag alongside milk in a separate container, adds a unique touch. The convenience of sugar sachets neatly arranged in jars on each table adds to the thoughtful setup. It's a budget-friendly gem with a heartwarming ambience where one can usually find newspapers available for a relaxed read. This cafe serves as the perfect rendezvous point for friends or a comforting sanctuary to while away time before appointments. Moreover, it caters to various needs by being child-friendly, accommodating to individuals with disabilities, and maintaining a safe environment. The solid and robust structure of the building further reinforces the sense of security. What truly elevates this place are its customers, a mix of friendly locals and curious tourists. An outgoing and approachable community. In summary, this cafe has rightfully earned a solid four stars. It's a testament to its value, friendly environment, and ability to provide a cosy haven for everyone who walks through...
Read moreTook my partner for breakfast here yesterday, our first time and I was actually just really disappointed. Firstly, opening time of 0900 on a Saturday was not entirely true as we arrived at 0905 no lights were on and the closed sign was up. About 0910 we went in. We were not greeted by any staff when we walked in and the lights remained off until around 0925. The room was quite dull and there was no atmosphere for a sunny Saturday morning in a bustling city. Weren’t sure if we had to go up to the counter to order or if table service was provided but we followed suit of another family who placed their order at the counter. Standing at the counter, no staff member even acknowledged I was there, not even a hello until they had finished their task. I ordered two coffees and two full English breakfasts. The food arrived way before our drinks and the lady who served the food just placed the food on the table and walked away. We had one napkin between us and we weren’t asked if we wanted/needed any condiments or extra napkins etc, nor were we informed of where they were should we want to help ourselves. There was no generic check in ‘is everything okay with your food?’ And I just didn’t think we were able to get any sense of personality from Hockley Kitchen or its staff. The breakfast itself was nice and my coffee, once it arrived, was good. I wish the staff had spent less time on their latte art and more time on their...
Read moreHadn't been here for years but they have always done good breakfast, unfortunately this isn't the case anymore. I ordered the breakfast sandwich which on the board inside stated 5.25 yet was charged 5.40, I mention the the prices was different on the board which the server queried, the response from the lady I imagened to be in charge saying the pos is out of date but it's correct outside. I'm sorry but that's not how it works, if you advertise a price that's the price that should be charge, but I Said nothing and then waited for my order.
The woman who made the food (lady with a Scottish accent and white shirt) seemed to be more bothered about talkin to the other staff than anything else. The woman also had food prep gloves on which was nice to see but absolutely pointless when the woman was also using her mobile with Said gloves on, cross contaminating the food.
After seeing all this I was just ready to have a my breakfast and get on with my day but I saw that nothing was being cooked fresh and was just being heated up on a panini grill which made the whole sandwich inedible, all for the high price of £5.40! For the price paid this is honestly discussing.
I am all up for supporting local businesses but this is one that I will no longer support as the staff and food quality need to massively improve to meet basic standards.
Side note - The lady that did serve me was lovely and this review is nothing...
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