Shanghai Shanghai — Restaurant in Nottingham

I’m working in hospitality industry as well, but wow the service i received today was shockingly terrible and the lady who served us was plain rude. I went there to celebrate my birthday. We walked in and no one told us we have a time limit, nor anybody told us they’re closing. Once we sat down the lady came literally 2 minutes later ask if i have chosen food yet, when i said i haven’t and felt sorry for it, she continued said “why haven’t you chosen food, so slow”. 2 minutes later she came again, rushed me to order the food, once the food is on the table instead of introducing the meal’s name, she said “eat quickly, we’re closing soon!”.

Ok we get it you wanna close the restaurant asap, but rushing us 3 times with rude words? put all the pressure on customers? wow, unbelievable!!!

After that, they started making extremely loud noise with cutlery and tables trying to warn us every minute that they wanna get rid of us. And tried to take our plates off when there are 2 plates almost still full of food.

A word of advice, if you can’t handle your job as managing a restaurant and be at least polite to customers, please do not accept us when we walked in, or simply find...

Honestly don’t know where these good reviews are coming from because I had the worse experience ever with this place via Deliveroo. From the service and attitude of the lady over the phone to the most disgusting food ever. I hardly ever get takeaways, I was poorly and decided to get a Chinese, went on Deliveroo saw the good reviews and decided to get this. First of all, food is overpriced for what it is, completely bland and undercooked. I spent £24 and couldn’t even eat any of it, had to chuck all in the bin, even my brother was shocked at how bad it was. I tried explaining to the lady and she wouldn’t even let me speak, just plain rude! The rice was really rock hard and sticky, onions not properly cooked, no salt or flavour nothing. I nearly threw up after trying. They just threw boiled sticky rice and fried egg bland in together and called it egg fried rice. I wouldn’t recommend and wouldn’t ever order from here again! Poor service and...

We were at this place on two separate nights and the experiecnes have been consistently good. This place specialises in Sichuan and Cantonese food (despite the name :p), I was told at ordering. We ordered mainly Cantonese dishes and they didn't disappoint. The fried ho fen with pork (my husband doesn't eat beef) was especially good - apparently they make their ho fen in house. The stirfried lamb with cumin on both occasions were soooo good - I just hope it could've been of a bigger portion for full satisfaction. :) Aubergine with sea spice sauce and dry stewed fine bean with minced pork were also tasty and worked very well with the generous portion of rice. We didn't like the Kung Po Chicken though - no nuts and it tasted a bit too sweet to our liking. The service was excellent - waitresses so efficient, food served fast, and credit card accepted (for transactions over 10 quids). Overall, we were quite pleased to find this place and will...