Oishi Sushi — Restaurant in Plymouth

DO NOT USE this place through Deliveroo. They use their own drivers who are incompetent. My address is clear as day and I order through Deliveroo on a weekly basis with no issues whatsoever. We live in saltram meadows housing estate and the delivery driver opted to take the clear construction route that is closed to the public instead of looking for another way into the estate they chose to return the food to the store. The number on the receipt was a complete different one to our mobile number on the account, it even started in 020 and the driver supposedly attempted to call us a couple times before turning around. After waiting for hours we decided to Call Deliveroo who said we needed to contact the restaurant as they use their own drivers. The restaurant refused to refund us or re deliver the food as they said the road into the estate was closed but anyone with any common sense and a phone would of seen clearly how to get to our adress, like any other delivery driver or postman we’ve ever had. We’re now £25 out of pocket and no food with no help from either...

Yeah…I’m not coming here ever again. This just isn’t it. I’ve been here twice, the first time I just ordered some hand cut rolls and they weren’t too bad. Second time round, I dined in with some friends and when the food came out is was really disappointing. I don’t like giving bad reviews, but I’m sorry to say this wasn’t the best food experience I’ve had in Plymouth. We got an array of dishes on their menu - gyoza, two different types of donburi, sashimi, takoyaki, chicken wings, and the only thing that wasn’t that bad was the miso soup. They put too much sugar in the teriyaki chicken and chicken yakitori sauce. The chicken wings had more bone that meat and we’re the size of a pinkie. The takoyaki needed more octopus in it and the sashimi was really not fresh, and looked dull in colour. I think if you do come here, just stick to the hand cut rolls or nigiri since they are always neatly presented and the prices...

⭐ 1/5.Terrible service experience. The waiter gave us menu and said nothing at first. And we waited a long time for someone to take our order, tried making eye contact multiple times, but were completely ignored. When I finally said “Hello” as that waiter passed by, he didn’t even look at us and just walked away.

Later, he came back—not to take our order—but to tell us that outside drinks weren’t allowed(Why you not mentioned it before and that’s not your excuse to being rude to customers).

Only after that did he finally ask what we wanted to eat. His attitude was rude, very impatient and dismissive. We didn’t order and just left the store and heading to Yo sushi which is not far away too.

Food aside, no one wants to pay for this kind of disrespectful service. Plenty of other restaurants in Plymouth—definitely not...