The Kickin’ Caribou — Restaurant in Plymouth

One of the worst restaurant experiences I've had. I tried phoning twice and got no answer so we booked a table online. On arriving the place was completely empty, with all but one table booked. Which was lucky because our reservation didn't exist.

The guy that greeted us was friendly and showed us our seats. After that we were on our own...I had to get my own menu from another table and after waiting for service for 10 minutes or so the waitress walked straight passed us to someone that had arrived after us and asked them for drinks, I thought it was a little rude but no big deal. She then came over to our table and I thought, "oh great we can order"...no, she just asked if she could take our menu for the other table...she didn't even guess that we might have come into the restaurant wanting to order something.

After politely waiting a little longer for service, convinced that their actions couldn't be genuine, I decided to go to the bar to find out. It turned out you had to order at the bar. It might have been worth a mention. Instead, they stared blankly at me from the bar...fair enough, I guess all of the staff were busy waiting on the one other table in there?

Our food came and I won't go into detail. It's enough to say I've had better food and service from McDonald's. The burgers were average at best and the poutine wasn't much better, especially with the stale croutons on top.

There's not a chance I'll...

First time visitors for date Night and heard lots of different reviews so wanted to see for ourselves we have some mixed reviews but had a lovely evening.

Food/Drinks Positives - Both Burgers me and my husband had were absolutely lush + plain Skin on fries + with maple syrup- definitely worth a try 10/10 ! 😋 Negative - Poutine - wasn't a fan of this or the cheese - gravy was salty so wouldn't order this again and would of liked more salad in the burger however this is just preference.

Dessert- only one option on the night so gave this a miss we are not huge dessert fans anyway.

Drinks - Lemonade and a cider you can't really go wrong but other options looked nice.

Service Friendly and attentive, lovely manager and couldn't do enough to help and explained everything on the menu to us. They did seem short staffed with only 4 working on the night + delivery guys in and out but they worked hard to keep everyone happy and the restaurant running smoothly.

Atmosphere Clean, flat disabled access, lovely theme and well decorated, seating is a little uncomfortable even with the fur covers, after a while so some chairs would be better but nice concept. Music was good but a little loud but a fun vibe.

Price Food is lovely quality however a little pricey but quality of food does meet the price

Overall nice food depending on what you like, lovely staff and worth a visit 😊 we will be back to try other dishes on are...

Was really looking forward to my father's day treat as we'd read good things. We ordered seven items to try. All but the mac and cheese (which was greasy and split) were in cold iron skillets which meant the food got cold very quickly. This meant the poutine which is meant to be unctuous and melty was squeaky and not very nice. The gravy was salty and the hotdog toppings tasted like theyd been in the fridge together for a week. The chips were over done and there were replacement ingredients on some of the items without telling us first...no check about allergies. We should have known as we walked in as the server took 10 minutes to come back to us and then disputed the advertised free beer for dad's on father's day which was all over Facebook. We were also asked if we had booked even though we had and he had seated us already. It's such an expensive disappointment. Our feeling is that there are problems behind the scenes if the server doesn't know about offers set by the owners. The lack of attention to the most obvious details also signals that the cook can't cope or doesn't care. Maybe this was just an off day. Thing is customers vote with their feet when that happens. We didn't complain and paid up, just left disappointed and felt a bit ripped off cos it wasnt cheap. We could have said something but couldn't be bothered. There are plenty of good places to eat in Plymouth which cost less and...