Having spent the best part of 7 hours travelling from Sunderland to visit Portsmouth and the area, my partner and I went to this pub for some well required food. What a disappointment! Having literally just walked through the doors and looking for somewhere to sit (and my partner looking at what to drink), it wasn't encouraging to be barked at by the staff demanding to know what we wanted to order, them huffing and puffing when we couldn't answer immediately. After finding a seat and re-approaching the bar, a different member of staff continued with the same 'couldn't care less' attitude. Drinks ordered successfully. Food less so - I was informed after ordering the chicken that there wasn't any, on questioning what alternative chicken options there were, was told salad. Yet I managed to order katsu chicken burger. Which was overloaded with sauce to a sickly level. Steak for my partner to be cooked medium, was responded with 'we do pink or well-done. That's your only choice'. Well done chosen, and was it well done - practically cremated! We couldn't eat the food due to them being particularly unpleasant, despite the cost. On leaving, a staff member asked if we had enjoyed our meals (what do you think, you're clearing up our almost full plates!) When we said the meals didn't taste very nice, the response we received was 'ah, oh, ok. We've heard that before'. Didn't even try any damage limitation! Though I guess by our accents, they probably thought they didn't need to try for our return custom. They would have been stuck if we'd moved to the area! Shame.