Bella Italia - Portsmouth Gunwharf Quays
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Bella Italia was a nice restaurant, we were approached and seated quickly, wasn't too busy as expected on Wednesday evening. We ordered our drinks and they arrived promptly, after which we ordered starters and mains which came in a timely fashion. One issue that I noted after we had received our mains is there was no side order bought to us. 😞 I called a waitress and pointed this out, she quickly admitted she had forgotten it and set about getting it to us, very admirable, no problem there. The food was pretty good, mushroom soup thing was really good (sorry, can't remember what is was actually called) pork meatballs were 'meh' but sauce was great. The macaroni cheese was lacking the cheese part, a considerable amount of pasta was just plain. There is no such thing as too much cheese. 😜 The atmosphere was mostly good, chilled, relaxed, it was someone's birthday so they got a birthday song and some gelato. That was really nice. Shortly before we left however, there was a young man that came in and did not wait to be seated by a host but walked to the bar and spoke to staff before being shown a table. Once he was seated and even before he was constantly talking on his phone and fidgeting without ordering, stumbling and swaying to the toilets and back. It was quite evident he was drunk or on drugs, this made it very uncomfortable for us as he was seated close by. P.S. To the people reviewing, expecting good fries and/or burgers at an Italian restaurant - it's not Italian food genius's. 🙄
Brett SwansonBrett Swanson
00
Sorry, not sorry! Such a dissapoing experience tonight. I am posting this for the attention of the managers running this branch to review and address 1 about 6 options of food missing from the menu and 3 options of drinks - missed opportunity 2 not enough bread served with starters. Could not finish the dishes without the bread. I might be wrong but I think on previous occasions they served two slices of bread instead of one .. 3 way too much chilli peppers on the dishes. We ordered the same a couple of weeks ago so I know that is not how they were meant to be. This is I consistent and I won't trust the dish next time 4 on one dish the mushrooms were completely burned...the dish tasted awful. Also, inconsistencies with pasta..one was boiled to much and the other one just about.. 5 I don't think it's ok to add the service charge without letting the customers know or at least let them know when you bring the bill as not everyone will check (other countries this is illegal) 6 salt and pepper on the table for decorative purpose only. No salt or pepper and the waitress seemed offended when we had to ask her for salt.. in fact they were clearly bothered with everything. 7 table and menu wet and sticky 8 extremely cold inside and no option to dine upstairs. When your only available table si by the door you should consider your customers comfort over your own. All the starters were delicious, but the mains were really dissapoing and the overall experience very very poor..
Marius PrunduMarius Prundu
30
The location is really good, next to the Spinnaker Tower and the harbour and on a sunny day, it is absolutely beautiful. We queued for about 10 minutes to be seated outside (party of 5) but it was a busy Saturday. We were shown to a table which had just been vacated and cleaned. We were then given a QR code to make our order. Knives & forks were in a clay cylinder on the table & there were no napkins. The coffee machine was out of order, so all hot drinks were struck though on the app menu. We ordered 3x Pollo Funghi, 1x Meatfeast pizza, 1x Sea Bass & 3x garlic Ciabatta. With drinks, the bill came to £123. I had a 660ml bottle of Moretti which was £6.99 (£6/pint). The self-service app automatically applies a 10% service charge, which if not deselected, you'd have to pay even before you've had the food. The food came really quickly after order, which was good. Everyone was happy with their food. The Ciabatta was a bit small. There were individual staff who were friendly and welcoming but on the whole, they were busy getting on with business. I can't blame them on a busy day. It was a beautiful day and we enjoyed the food but just wasn't the outside dining experience I'd hoped for, when spending that much for just mains. Ordering for ourselves, the cost and the general ambience made it a very average visit.
Marc FarmerMarc Farmer
00
It was a little bit disappointed for me overall. Firstly: I’ve used 10 minutes to try to order stuff, it is not that easy to find a waiter/waitress to help us order things. After this, I’ve been waiting for about 40-50 minutes for waiting the food, it was the most disappointing thing about the restaurant, which I can see not only me, but most of the customers in the restaurant got the same situation in there as me. Personally, it was ok to not working fast, but at least not that slow. Sometimes, I can see that when a order is done, the waiters/waitress don’t send it out, there’s a cup of fries in the waiting zone that is done, but over 15min. nobody send it out. Fortunately, the food wasn’t too bad and the spaghetti was creamy,cheesy, and tasty. I would give a 9/10 for the spaghetti, it was incredibly good. The fries were unbelievably crunchy and crispy, it was definitely better than 5 Guys. As I do, I will try to be polite and the waiter/waitress there were very kind and friendly. Speed:2/10 Food:8.8/10 Cleanness:8/10 Cozy:7/10 It was a little bit bad. It’s a 3/5
Jaden TseJaden Tse
10
The meals are great though mum and dad found lasagne small and thin Lots of Flavours and Great portion of Pasta as most places you feel dissapointed with portion sizes but this places does it really well. They almost forgot our fries and weren't many on the plate after took so long. Ordered Our main came out 5 minutes ish was a lot faster. then waiting for our drinks . We ordered desserts and Impresses by the portion of tirismu and was delicious with lots of flavour despite there wasnt no cheesecake avaliable. My cousin her husband was waiting for Cookie dough and totally forgot about it. Took so long he decided enough is enough not got appetite for it after it was long. It was nice evening get together with family despite issue with service and dessert.
Joshua ButlerJoshua Butler
00
We visited at lunchtime today on a trip from Oxford. They could have possibly just been off the ball, but overall we weren't terribly impressed. We were not given a offer/set menu and so ordered meals and drinks at full price. In no way are we cheap but when paying full price our expectations are always higher. Service was slow and staggered, our daughter had eaten her starter and main before our 2 pizzas had arrived, and when they did arrive they were just OK. On the plus side the decor is good (neo-traditional) and clean, and the waitress was friendly. It does also have some great views of the harbour, however, so do the other restaurants which we couldn't help feeling may have offered better value and quality.
Maxwell SoulMaxwell Soul
10
Nearby Attractions Of Bella Italia - Portsmouth Gunwharf Quays
Gunwharf Quays
Portsmouth Historic Dockyard
Spinnaker Tower
HMS Victory
Mary Rose Museum
HMS Warrior
Round Tower
National Museum of the Royal Navy
Portsmouth Museum and Art Gallery
Portsmouth Cathedral

Gunwharf Quays
4.4
(12.2K)
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Portsmouth Historic Dockyard
4.7
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Spinnaker Tower
4.6
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HMS Victory
4.8
(3.4K)
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Nearby Restaurants Of Bella Italia - Portsmouth Gunwharf Quays
Slug & Lettuce - Portsmouth
Zizzi - Portsmouth
The Still & West, Old Portsmouth
All Bar One Portsmouth
Ship Anson
The Old Customs House, Gunwharf Quays
Las Iguanas - Portsmouth - Gunwharf Quays
Nando's Portsmouth
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Brasserie Blanc Portsmouth

Slug & Lettuce - Portsmouth
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Zizzi - Portsmouth
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The Still & West, Old Portsmouth
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All Bar One Portsmouth
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Basic Info
Address
Unit R10, Waterfront, Portsmouth PO1 3TA, United Kingdom
Map
Phone
+44 23 9431 8950
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Website
bellaitalia.co.uk
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Reviews
Overview
4
(1.1K reviews)
Ratings & Description
Description
Casual restaurant serving Italian pasta, pizza & grill dishes, with a special children's menu.
attractions: Gunwharf Quays, Portsmouth Historic Dockyard, Spinnaker Tower, HMS Victory, Mary Rose Museum, HMS Warrior, Round Tower, National Museum of the Royal Navy, Portsmouth Museum and Art Gallery, Portsmouth Cathedral, restaurants: Slug & Lettuce - Portsmouth, Zizzi - Portsmouth, The Still & West, Old Portsmouth, All Bar One Portsmouth, Ship Anson, The Old Customs House, Gunwharf Quays, Las Iguanas - Portsmouth - Gunwharf Quays, Nando's Portsmouth, Spice Island, Brasserie Blanc Portsmouth
