Visited for the first time, it was busy during lunch time and there was only one young female (wearing glasses) serving. A few people decided to leave and not wait because service was so slow, we had to wait for over 30mins just for a basic samosa chaat.
As always with many Indian restaurants they have such grand ideas but the execution is poor.
The food is nice but I would say over priced for the amount you receive.
The service leaves a lot to be desired, the young lady serving everyone could do with a personality transplant. She was cold, unfriendly and not someone you would place at front of house to serve and greet customers, that is unless you don’t expect them to return.
One customer paid a lot on a large order and could see by her body language that she was not very pleasant at all. He said thank you I will return again and she didn’t respond, he looked at us on his way out in disbelief and said, how rude.
Also some customers that dined in were ordering meals for lunch but they were provided with the food in two boxes. So the curry came in one box and the rice in another box, we watched people trying to mix the food from one box to another to eat their lunch it was the most bizarre thing we have ever witnessed. Why on earth were they not provided with the food to eat as one would expect from one plate/box! Lol
She was very rude and not talkative to any customers at all. So first impressions, food okay, service slow and staff unfriendly.
Obviously many of the positive and slightly biased reviews are from family and friends. The best samosas, arguably not, if you want the best samosas in Nottingham I wouldn’t go anywhere else other than Adnan’s in Forest Fields, Berridge Road. All of the food was not labelled as the previous review suggests, we had to continuously ask what was what in order to buy the...
Read moreSuperb quality Indian sweets (and savoury street-food). Sweet-wise, I’d recommend the gajar halwa, (theirs is topped with milk barfi!) a kind of carrot cake/fudge, and the nicest way of eating a vegetable known to mankind. (Two chunks equals one of your 5-a-day. Honest!) The mango barfi was very fruity, tasted of real mango pulp, not mango flavoring; with just the right snap of cardamom, and also (luckily for me) the owner was trialing a mocha barfi, which was a piece of mild coffee & cream heaven, almost fluffy in texture. As well as sweets, the BSC also sells a wide range of savoury Indian street-food, the vast majority of which is vegetarian or vegan. There’s a hearty breakfast menu: the Mumbai Chicken Club Sandwich looks like a beast that will set you up for the rest of the day, but I brunched lightly on a very nice aloo paratha (a soft flatbread full of spicy potatoes & veg) with Greek yoghurt (vegan yoghurt was offered) and lime pickle to dip it in. Washed it down with a cup of masala chai (spicy tea), before I got down to sampling those sweets. A ‘pick ‘n mix’ of street food will be perfect for a spontaneous picnic in the park, or to cater for any small gathering, so I think they’re going to have a busy summer. There is also a range of ready-to-go classic curries, so you can grab an authentic chicken, lamb, fish or veg curry with pilau rice and a naan (heated for you or to take away and zap at home) for about half what you’d pay to have it delivered. Unsurprisingly, the place is proving very popular, so you may have to queue. If you’ve a big order, it’s probably best to drop-off or phone-in a list and they’ll happily arrange a time for you to pick it up. The place is a real asset to West Bridgford, and, if I’m not careful: a clear & present danger to my waistline. 😋 I wish them...
Read moreI ordered the chicken tikka and chips minus the salad. The food was given to me fully topped with salad which I let slide and started to eat. The chicken was luke warm but the chips were fresh and hot so I asked is the chicken meant to be cold, she replied no so I handed over my food as she said she would rectify the issue. Three minutes later she handed back my EXTREMELY hot container I asked did you microwave this? She replied yes. The food was topped with salad and im unsure why she would reheat the food so I asked if I could have it made again as the salad and chips were now nuked to death. The lady got very rude and said no I said okay well I'll have a refund then as I can't eat salad that's been nuked in the microwave and now the chips are just a stodgy mess at the bottom of the container she said no. Id have to come in on Friday. I asked to speak to a manager and was told no again. At this point I'm hungry annoyed and very unsure why I'm being met with such rudeness when I as a customer had shown no disrespect and had spoken to her with nothing but politeness and manners. I really liked this place doubt...
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