Avoid at all costs not worth the money. |There is nobody manning the reception desk so to get into the building you have to use a key code and then once in the building the lift was out of order (for the whole weekend) so after hauling our suitcases upstairs we then had to use another key safe to get into the apartment (these are not easy to use if you don't use them reguarly). There is stains en route to the apartment all over the carpets and also there was a dirty Stanley blade sticking up out of the carpet and a screw luckily we had sturdy shoes on. Once in the apartment it looked lovely at first until you start to notice how dirty things are or how many things don't work. Such as the heating this was impossible to get on as the boiler turns itself on and off so it was freezing all night but the blankets provided on the beds were actually crusty in places so we didnt use these we just had to layer up. The showers were a nightmare aswell not staying warm for longer than 30 seconds. The bathroom door didn't lock so no privacy and the light switches were temperamental. There was stains on a chause lounge in the bedroom and on the sofas. The floor was so sticky and the dishwasher stunk to high heavens. In one of the bedrooms there was around 50 dead ladybugs embedded into the carpet scattered all over. |Whilst out for a meal on our last night one of the bedroom windows was smashed from the outside and nobody was on hand to help because there is no staff in the building. The toilet in the main reception area never had toilet rolls and we were provided with 1 toilet roll in the apartment between 8 people. |We did see a cleaner on the last day but you cam tell the whole place is only spot cleaned not actually cleaned because under the beds were filthy and the skirting boards were thick with dust. |It is in a good location but definitely not worth the money. Find somewhere else a travel lodge would...
Read moreWe are just back from a 2 night stay in the birchover apartments. Overall the location was great and easy to locate via our GPS, within walking distance of 2 co-ops an Asda is a 5 minute drive and plenty of bars, restaurants and take aways. The apartment was decorated nicely and there was milk and cereal provided upon arrival. ||Firstly I would like to address the cleanliness of the apartment which needs to be addressed IMMEDIATELY . On first glance the apartment looked fine however we later realised the place lacked basic hygiene: the fan was full of dust and dirt which made it unusable especially with the room being so hot at night time, the utensils were considerably dirty etc pots, pans, cutlery. Whilst picking something up from the floor we also noticed under the bed was severely filthy which is something that should be addressed to house keeping. The apartment was also very warm and with the window not being able to open more than a couple of inches it was very hard to get a decent night sleep. This would have been prevented if the fan provided was clean enough to be able to use. Overall there are several areas that could be addressed to improve people’s stay in the future. I would however like to point out that whilst contacting the hotel with several queries the person over the phone was very helpful, polite and friendly and answered all our questions. The apartments have plenty of potential I think they just lack care and the basics of what should be...
Read moreThis place could be top notch Luxury, but need a few improvements.|I would like to say, my whole wedding party stayed here and we throughly enjoyed our stay, but I don’t think you can call this place luxury in the state it is in. The location is brilliant, the space is excellent and check in and out times are good. BUT|The organisation of the owner is terrible, luckily a few weeks before I emailed to confirm rooms and found the room I had booked for my and my husband had been reallocated to a long term let. Luckily I checked or I’d have walked into someone’s home! I ended up booking 2 flats in the Trent Bridge property for guests and have been told this was nice, but still waiting for refund of one night, don’t think that’ll ever come judging from previous reviews. |The walls need a lick of paint.|The carpets need a good clean or fully replacing.|The furniture needs a deep clean. |There is a lady bird infestation.|Wardrobes need repairing.|The sink in our bathroom was coming...
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