Absolutely terrible experience, nothing redeeming about the food or the staff. Reasons -:
dish I wanted was not on menu but was told they could make it. what I got was nothing like what was expected; a Vindaloo is aVindaloo the world over but not at this rip-off place. food arrived in under 5 mins, which for an off-menu dish should have raised alarm bells, but being very hungry I didn't think on it too long. food was not a vindaloo but edible and so being hungry I ate it. -I realised 5 mins after I left and felt blisters popping up in my mouth that the reason the food was so quick to arrive was that it had been microwaved. So much for the 'we can make it' lie. It was just their bog-standard sauce with a bit of chillie added and microwaved - how ripped-off I felt. feeling of being ripped-off increased when I got the bill, but before I get to that bit I need to explain this; When the waiter came up in the usual ingenuous manner and asked 'everything ok please?' I complained about the tiny poertion of rice the were charging £2.50 for (about the volume of a small tea-cup) I was offered more rice 'free of charge'. So when the bill arrives, the main meal price, the so-called vindaloo, had been doctored from £9.90 (in line with their 'specials' price and not the standard dishes), though there was no special attention given to the dish other than blasting it in a microvawe oven; to nearly £11.90 - so much for the free rice. to top it off they tried to short change me by £! - galling was when I pointed out their error, the knee-jerk response was 'nice try eh?'. Now had it been a native English speaker I would have believed it a genuine mistake but given the grasp of the english language they had demonstrated, I honestly believe they were really trying it on, and furthermore I believe it is probably standard practice for them to try and steal your money like this and if you notice they have a stock line by way of a witty excuse.
I was born in India and am of full Indian heritage and I am ashamed to be associated by my country of origin to these schiesters.
Oh! aAnd by the way, do not believe any of the crap at the back of their menu about being able to trace family history 300 years - it's all a con to extract both legally (though with horrible food) and illegally by overcharging and short-changing any poor soul who has the misfortune to go for a meal...
Read moreCame down to Ayr for an overnight for Easter decided to book here for our meal walked in and big table of 25-30 people, could hardly hear over the chatter , by time we were having our starters the large.group were having a sing song and being very roudy, my son 11 was getting anxious and didn't want to.eat or be there wasted all his food ate 1 pakora and few fork fulls rice, our 4 years old refused to sit in her own seat part of the meal was.clinging to me she ate a poppadom and refused to.eat dinner.( her dinner should have come out with our starters as I'd requested, I asked where her food was to be told kitchen was too busy, so hers didn't arrive till our mains) This was the most stressful meal we have ever been for . The large group ignored the staff when being asked.to calm.down and 2 of their party even left as they were sick of the noise and disrespectfulness of the rest of them. The food that we (2 adults)did manage to eat 2 starters and then only.made it 1/2 way through our mains was ok but by then we'd had enough of the roudy group and could not wait to leave. Nice family meal out ruined. The staff did apologised to us a few times over the amount of noise and they even struggled to take our drinks & food order over the racket too . Not even offered anything off the cost as a good will gesture as a way of apology for the stressful atmosphere. (They should have billed us 1/2 price and charged the other half to the big group or at least given us 20% off) Probably just thinking of the £££ the big group were spending on food and drink in comparison to the smaller tables. Wish we'd left after the the starters and grabbed a chippy on a park bench on way back to hotel. Ruined our night and no doubt the night of the few.other tables who were not part of the...
Read moreQuick pick up time after a holiday Friday around Ayr, was a nice surprise. Food was well packed and hot when we got home. Initially we went to the wrong branch for pickup but the staff phoned ahead and checked our order with the other branch who were waiting at the door for our arrival. Friendly, helpful & courteous service.
Veg pakora was light & crispy on the outside with lots of fresh moist veg on the inside. First time having yellow (turmeric?) pakora sauce which was a nice: fresh, spicy and picante contrast to the pakora.
Special tikka was the best we've had in Ayrshire- large chunks of succulent marrinated, chicken with just a little charcoal flavour on the outside. Tikka pieces are so often dried out, over charred or hidden in too much marinade- this was perfect. The creamy curry sauce that came with the special tikka had an amazing mix & depth of flavour with: sweet tomato, creamy butter, aromatic cardamom, a little heat from chilli and a nice sharp citrus finish.
South Indian garlic chilli Lamb had lots of tender flaking lamb chunks in a thick, satisfying onion, garlic & chilli base that tasted fresh- not too hot, runny or greasy like so many other restaurants.
Vegetarian & celiac wife was very happy with Tarka Daal & Saag Paneer; which are so often an after thought with thin, water, bland or lacking in depth of flavour.
Pilau rice was multi coloured, well seasoned and very appealing for the children; again, really well cooked with separated grains and a little bite for texture.
Large, moist nan bread with that lovely clay oven flavour & black onion seeds running through it.
Honestly the best Indian food we've had in Ayrshire and we've tried almost everywhere from Kilmarnock, Irvine, Troon, Prestwick & Ayr. Can't wait to try more dishes & come...
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