Starbucks Coffee — Restaurant in Scotland

Walked Starbucks today, it was absolute state the tables looked like they haven’t been cleaned in weeks, the floors and tables were sticky and upstairs was no better. The wait time was unnecessarily long and there was three members of staff standing around chatting as if there was nothing to do, which was far from the truth. Spillages everywhere and not one member of staff even attempting to clean anything at all. There was a boy sat in the corner crying ( wouldn’t be surprised if it was because of the disgusting state of the place) overall the drinks were average, the service was terrible, and the environment is the most disgusting I’ve seen ever, I will not be returning nor will I be recommending to anyone, do better Starbucks and get...

Never fail to be disappointed at this branch. Staff on till could not be less engaged she never looked up, no eye contact took order with no please or thank you. Was in at 7 pm given drink in paper cup not mug no enquiry if I was sitting in or taking away, when I got upstairs I discovered why I wasn't asked as all the mugs were sitting dirty on the tables upstairs. Toilets not clean and floors oddly slippy . If one thing this presentation is consistent with my last experience. I only went here as the competition closed soon after I arrived. Writing in the hope it can be turned around.

I see I am not the only person with negative experience here. Interested in the fact there's no feedback for Starbucks to acknowledge the...

Coffee was good, pastry was fine. Staff were shocking. They told me they would 'shout' when the coffee was ready and I was listening out for it and didn't hear them say my name and anyone's name I did hear was barely audible. When I went to politely say about not having my coffee yet the response was "yeah it is sitting at the end I shouted you ages ago" with a bad attitude from the blonde girl making the coffees. Well if you clearly see I haven't heard, is it really that much trouble to shout again or god forbid you actually have to approach a customer!!! Staff could seriously do with some training in this branch which is a shame as most starbucks...