Last Friday night, we decided to drop by Pasta and Prosecco for a casual evening of wine and a light bite. Despite not having a reservation, we were pleased to find that a table was available. Our initial excitement, however, quickly turned into a disappointing experience. We ordered wine and antipasti, intending to keep our meal light. When the waitress brought the wine, she inquired about our pasta order. We politely declined, explaining that we were only interested in antipasti and perhaps dessert later. Her reaction was shockingly unprofessional; she appeared angry and insisted that her father was already preparing the sauce. This left us baffled since we hadn't ordered any pasta. In an attempt to clarify the misunderstanding, we explained that we were unfamiliar with the restaurant's policy requiring a pasta order. The waitress responded with increasing hostility, insisting that it was obvious and berating us for not mentioning it earlier. Her demeanor was rude and condescending, treating us as if we were children who didn't know how to behave in a restaurant. This uncomfortable encounter led us to decide to pay for our untouched drinks and leave. The waitress had no issue taking our money and watching us walk out. Unprofessional and rude service left a lasting negative impression. We would not recommend this place unless significant improvements are made to their...
Read moreI've been there 3 times by now and was very disappointed with my last visit
Service was extremely bad every time we went there, but at least before taste and quality of food did make up for it. Takes ages to take dirty dishes away, never pour wine (event when they open the bottle) and hard to catch them to order smth more (as they never ask if all OK and if anything else needed). I also want to highlight that for pasta restaurants, it is completely unacceptable that they don't give you parmesan to go with pasta. They do come to put a tiny bit on top of your dish, but when you ask for more - they become very agitated and weird about it. I don't think the restaurant would go bankrupt allowing guests to have a bit more parmesan for their meals.
And last time after eating there I got big indigestion problems, sausage or cream must not be fresh.
It is pity, as the idea is great and the food before was decent with...
Read moreSuch a shame. The food was amazing. The small menu meant that all of the dishes were obviously well thought out and they’d mastered them. The service was not good however. I was on crutches at the time and we arrived for our table and had to wait 35 minutes past our booking time to even be seated. Once seated we ordered within 20 minutes. We ordered 2 pastas and a portion of chips to share with the pasta. After 30 minutes a bowl of chips arrived and the pasta didn’t arrive for another 30 minutes…. We ended up sitting there eating a bowl of chips between us as if it were a starter. I’m gutted because our experience completely put me off returning but I really would have loved to come back...
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