The Italian Caffe Enoteca — Restaurant in Scotland

Went for Xmas lunch booking at 4pm. Lunch menu states can also order from dinner deluxe menu if u want. Got menu given, what we wanted for starter was on dinner deluxe menu not lunch! Was told that can’t be served until 4.30 (even though says on menu can order from deluxe menu at any time) Waiter/maybe manager came back says can’t give u mozzarella Milanese on lunch menu(or deluxe menu as it states I can get from) he said I will have to charge u a la carte price then seperate 2 course so was charged £6.95 x 3 for starter which came to £21 just for starters instead of £22.95 which was for 2 course so was just charged extra £11 I shouldn’t have been. If u have seperate menus then don’t state on the main one can also be ordered for lunch but when u get there they say oh u cant mix up the menus!! Well don’t print that on your menus then, won’t be back! Only good point to mention is the American waiter was lovely maybe manager needs to take a leaf...

My wife, her mother and aunt dined here while on a girls shopping day in Glasgow on the 27th of July 2025. When presenting the vouchers they had purchased the owner remarked “He was not a charity , and he expected there to be four people spending money on drinks when using two separate vouchers”. He said this so that everyone around them could clearly hear the conversation. They were shocked and embarrassed when confronted by the owner. The food, when ordered, was delicious and delivered to them by much friendlier staff. The owner does not deserve the staff he has working there and you could imagine what the working conditions are like if his attitude and demeanour is anything to go by. A place that has been enjoyed many times before has now been ruined by this experience and will never be dined in again. Please be aware if you are using a voucher, like many in the restaurant were, you may be treated like a second class citizen by an un...

I get that accidents happen but it is how we deal with them that counts. After spilling a glass of red wine on my friends cream trousers, the female who dealt with this at the end could do with some retraining! We spent almost £500 on lunch for 6 the best she could offer without an apology was to.pay for the trousers my friend had to purchase to get home. Refused to give her name and then said she was the owner. When I explained I had worked with public all my life and could not understand her reaction she replied good for you! Not really surprised that the restaurant was not full as her attitude would certainly not encourage return trade. When I suggested the incident had put a damper on our afternoon out her reply was well you stayed for 5 hours. We actually stayed for 4 and once again we spent a lot of money in this establishment. Really sad to write this poor review as the food was pretty...