Visited yesterday 20/10. A couple was seated being served their coffee. One other person in front of myself ordering, so it was quiet when I visited. We had parked in the lay-by just outside in front of bus stop as you get 10 minutes parking for free and my partner is disabled. The female member of staff serving me was kind. A male member turned up out the back who was there to make the sandwiches. After using his phone momentarily he then proceeded to make the toastie sandwich order for the other customer without washing his hands first or wearing gloves. I asked politely how long the sandwichās would take to toast and he said 3-4 minutes. I said ok as weāre parked in the lay-by outside just in front of the bus stop. He then replied and said well thatās a stupid place to park, which to be honest I was taken a back by. He then proceeded to make our order, weāre vegetarians, so had cheese and pickle. He didnāt wash his hands again in between orders although handling meat with the previous customer. A lot of cheese was put in the sandwiches and I mean a heck of a lot and patted down the filling with his bare hands. After the sandwiches were put in for toasting, he then came to clear a table and started to slag loudly about how customers never know what sandwich filling to orderā¦āyou ask them and they say I dunnoā And āwhat do you want, cheese and ham or ham and cheeseā I asked for an Americano with cold milk, we ended up with a very milky coffee, so more like a flat white. The woman said oh I put warm milk in there instead sorry. But for us it was more about the amount of milk that was put in. Both of our toasties were burnt on one side, which you could taste on every bite. When youāre paying premium prices you should expect a premium product. I was in there for 20 minutes. I also ordered some of their pre made items in the glass cabinet to takeaway as well and I was shocked at how much it all cost, itās definitely a tourist trap. Unfortunately thereās barely any pricing in front of you for sandwiches, baked goods etc. I definitely wouldnāt recommend it judging...
Ā Ā Ā Read moreAfter buying coffee for myself and my husband, I waited several minutes for the single toilet. After a bit, I gave what I thought to be a polite rap on the door to let the person inside know someone was waiting. In any public restroom I do my best to get in and out quickly out of respect for others who may be waiting and if someone kocks for me, Iāll let them know Iāll only be a minute. Well, as soon as I tapped on the door, the 2 staff memberās immediately started berating me angrily in front of a crowded cafe and telling me not to ādareā disturb their customers in the bathroom. As if I were not also one of their customers. Had they been polite to me in expressing themselves rather than yelling at me it would actually have been a reasonable point they were making. But the irony of them so rudely and angrily dressing me down in a crowded cafe completely made them look unprofessional and in fact as a 61 year old woman, I felt completely humiliated and bullied. These 2 are definitely not suited for a career in the hospitality industry and should rethink how they treat ALL of...
Ā Ā Ā Read moreI went to this cafe today and bypassed the vegan one that looked really good because it was busy . I asked for avocado toast which I have regularly around the world and itās always fresh with vine cherry tomatoes rocket etc. This said it was with tomatoes and chilli flakes etc. I asked about which type of toast it came with and was met with a blank stare and an offering of brown or white⦠I should have known then. When I went to pay by card I was told it asks for a tip which is always like nails down a blackboard to me mentioning tips! Itās discretionary!!! The FOOD-, it was thin cheap brown bread with avocado which most definitely wasnāt fresh! I think it came from a TNS that you buy in somewhere like Costcoās. It had two slices of tomato on top and chilli flakes.
The toilet was next to the open kitchen / dishwasher .
Iām sorry but I expect more for the money they were charging. Feel free to give it a go yourself but it just was not up to a standard I would...
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