Wish i could give 0 stars. We booked a table here at a reserved cost of £20. No one at the entrance to assist us. We eventually managed to flag someone down. Ordering drinks a nightmare - no table service unless you use the QR code but they have next to no signal and I ended up having to go outside. We waited around 15 minutes for our drinks. Drinks arrived separately. When my drink arrived it was supposed to be served in a skull glass. No skull glass given and I requested an explanation as to why, I was told they dont serve like that at weekend and its skull ice cubes. I proceeded to look at ice cubes and they were standard. I removed all 15 ice cubes from my glass which was considerably small in size and I had less than a quarter of my glass filled with liquid at a cost of £9, this stuff could strip walls it was disgusting and embarrassing to even serve to someone but they stuck some pineapple on top so that was a nice touch 👍 I requested to speak with a manager and asked for my money back, she was rude and unapproachable and didnt even apologise. Refund issued and I left to go to another bar with much better service, better cocktails and excellent staff. I am aware this is based on one drink but in total I lasted less than 30 mins in the place. Staff and management showed no care or concern for their customers I certainly will...
Read moreNot really a tiki bar.
Sure it's decorated on the inside but not with love and care rather just putting some appropriately inappropriate posters on the wall. The massive TV in the corner showing rugby and other TVs showing adverts for vodka redbull are not very tiki. Outside the TVs are blasting MTV and ads. The staff are friendly enough but not really in the tiki spirit (not a Hawai Shirt in sight). The drinks were ok but not done with love either, they are poured together by the bartender's not using fresh ingredients and not being tasted or checked. The result is palatable but nowhere near to what tiki can (and ought to be). Most of the other guests seemed to be enjoying themselves, but they were drinking beer and watching the rugby. Which are great pasttimes but I am wondering why they chose an (allegedly) tiki bar. It also seems that they don't do tiki mugs on weekends which adds to the strange feel.
This is not a bad place just I came with the expectation of enjoying a wonderful tiki experience as in trader's Vic and many tiki bars around today. Instead I found a rather average bar that shows the Sport, plays loud music and has Guinness on draught masquerading as a tiki bar.
It was not the facsimile I...
Read moreFirstly, the venue looks great, they have done excellent things with the outdoor space. Sadly they are completely let down by their service. Booked a table for dinner at 7. Took 10 mins to get seated. Another 5 to get menus. At no point after that did anyone voluntarily come to our table. The staff were too busy drinking shots and having beers with other random tables. Saw at least 3 staff drinking and spending time at tables. Eventually got to order our first drinks at 7.35 after finally catching a staff member. Drinks were fine, at 7.50 we knew what we wanted to eat. Took another 20 mins to get the staffs attention only to be told the kitchen was now closed. We had food menus on our table, not once did anyone come over and say the kitchen was closing or would we like to order anything. This is a 5 star location that is completely ruined by its 1 star...
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