Place was almost a complete mess, every seating option, not occupied when I walked in yesterday evening was covered with rubbish and mess everywhere.

Unfortunately despite the look from the outside, definitely the untidiest branch I've ever been to.

Tried to then charge my phone at the available sources but no success from the wireless pad and almost nothing from the plug socket, poor despite it being a potentially very nice idea.

Then I had no option for table service, not sure why but for myself on this occasion it was an inconvenience as I had planned to make use of that option but wasn't able to.

I then had 2 issues with food quality and accuracy- no sauces given despite paying and them being on my receipt and was given chicken nuggets instead of cheese bites.

I was told some excuse about "new starters" making thm and causing the mix-up.

If they can't know the difference between cheese and chicken, they maybe should work somewhere away from food- they could hospitalise someone with an allergy, this really needs to be imminently addressed and can't be laughed off as a joke.

If there was an offer of discount to use at other branches that would make me feel less upset..seeing as I was an out-of-town visitor and don't live in Southport.

Perhaps lucky, as the customers here seemed to have run riot around the place like animals...