McDonald's — Restaurant in Sheffield

Food was absolutely terrible , I orderd 20 chicken nuggets and a chocolate milkshake , my partner orderd big tasty burger without bacon and it was horrible, it tasted as though it had been left under heat for so long it had gone dry , either that or the food comes greasy (past experience) it also gave us both a bad stomach , I saw a staff member today, scratching her face and then touching the food , I would name the staff meter if I could but I didn't see her name badge too well as she was in the back part near the order desk , staff are polite to speak to but have very Crude mannerisms and cleanliness, the toilet door handle has finger marks and slimey residue on them I had to use tissue to hold the handle to get out , just all around discsting to be honest who ever does the saftey checks here needs firing also as they clearly do not check anything properly, either that or that staff there get to know when the inspections are happening and just put on a good performance , sloppy , discusting , out right needs a good clean down teach the staff how to cook I get it's a fast food restaurant but it comes out my back end quicker than it went in I'm surprised you haven't been sued for poor food hygene and negligence, not ever coming back anyone who reads this review please take this seriously as food chains like this need to be checked out alot better than what they are, they charge what they call cheap prices and serve us processed rubbish and sugar filled...

I visited this store on the 27/06/20 during COVID, at which point you're allowed into the store to place an order (or so I thought). Upon entering the store fifteen minutes before the sign posted closing time, a rather grumpy member of staff told me the store was closed and I wasn't allowed to order inside anyway. This is contrary to what is detailed on the McDonald's app, which says you can order in store and take it away with you. It was clear to me that this was true, as the inside of the store had signage asking you not to sit down, as well as keep your distance.

The following day I decided to get one up on McDonald's and go through the drive through with my car. Yes, I was THAT desperate to get McFlurry in and around my mouth! I was met by the 'flurries' of people battling the virus at the drive through; however, much to my disappointment and presumably the same for my fellow McFlurriers, the McFlurry was not the normal recipe, or portion size and tasted more like water instead of cow juice. I appreciate there's an ongoing worldwide pandemic; however, if the quality of service is affected wouldn't it be better if the store remained closed until the human vs virus war is over?

I can only hope the service improves; I wan't that fluffy McFlurry in my life...

This is my local McDonalds that I’ve been going to for years - usually ok, food as expected, staff nice enough, minor mistakes such as wrong/missing items but nothing that can’t be forgiven, everyone makes mistakes & I know how hard it is to work in busy customer service roles. However, just recently me & my family have had nothing but bad experiences when ordering at the drive thru or via just eat/uber eats and the only way I can describe it is that the staff are completely incompetent. On more than 1 occasion they’ve let me drive to the next window and then informed me they need to take my card back to the machine as it hasn’t gone through (their error, not mine) or because they’ve not added items that I did ask for. Really don’t agree with them doing this, they could take any information off your card whilst out of sight. Doesn’t help that they don’t give you a receipt anymore so who knows what they could be charging you for. Ordering breakfast pancakes and not getting syrup with them or buying cheese bites and not getting the sauce that you pay for… one time I asked if the sauce was in the bag and she said yes and then put it in the bag in front of me?! Will defo be going to the Darnall one in future, they’re much more...