Zeugma Mediterranean restaurant in Sheffield
We recently went to Zeugma in Sheffield for my Sisterâs birthday meal with a group of 5 people.
There was a total of about 13 people in the restaurant at the time of our arrival (some already eating) and as we were very hungry, we thought we would be served quite quickly. (Mid week)
We were seated right away, we ordered our drinks and food, and then we waited and waited, and waited....
After a while, I noticed that customers arriving after us were getting served their main before us, one table in particular (turned out to be friends of the owner) were getting a very fast service indeed.
After an hour and 20 minutes, and quite a few complaints at the wait, our food finally arrived.
We were all extremely hungry by that point, and we were disappointed that it had taken so long.
Just like previous visits in the past, over the years, the food was actually very, very good, but the long wait and the fact that we were served after customers whom arrived after us really ruined the experience.
I would not recommend this restaurant to anyone for a special occasion, especially not a birthday meal.
I had convinced our group that this would be the place to go, how wrong I was.
Additional: The staff eventually admitted that the kitchen had lost our order.
(How the kitchen, that is visible to the diner/staff wouldnât wonder why an entire table wasnât eating is a mystery?)
The staff did apologies and brought us a free plate of hummus to pacify us (not the point)
They did play the Happy Birthday tune and bring out Baklova for Sis, again, not the point, we waited an hour plus for food and this made everyone grumpy.
Despite complaining, no apology from the owner or any offer of discount. (which I would have turned down, as the food was so good)
Here are some specific things that the restaurant could do to improve the experience:
⢠Be more attentive to the needs of their customers. ⢠Make sure that food is served in a timely manner. ⢠Ensure that customers who arrive are served in order.
Overall, I was disappointed with my Sisterâs birthday meal at this restaurant.
The food was good, but the long wait and the poor service made it a less than enjoyable experience.
London Road has lots of choice and some very nice eateries, but we chose you and unfortunately you disappointed.
Unless they up their game, I would not recommend this restaurant to anyone for a...
   Read moreI am so disappointed to write this review. I had hoped for much more given the reviews I read upon their window and walls. The service was good, the two front of house staff were pleasant and professional. Our wait would have almost been acceptable if the food had met an acceptable standard. All I can presume is that the current cook (certainly no chef) is new and inexperienced. The food wasn't particularly well presented. My meal was supposed to be spicey,and at over £20 a dish I already felt a little disdain towards it. But hey ho, not being one to judge a book by its cover, I dug in The first mouthful was not spicey in any way and to be honest, it reminded me of moist wood shavings, akin with those I used to clean out of my rabbits hutch as a child. Underneath the bland minced lamb, presented in the shape of a cross, not sure why? was some form of vegetables that I must presume was of their own design,being multi coloured but each individual strand tasting and textured exactly as the previous. The others with me had a Lamb Iskander, which usually would be one of my most favourite Turkish dishes, but I tasted theirs and to be honest it only added to my disappointment That too was bland, the meat was tasteless and even the water jug had more flavour than the sauce. None of the food actually arrived at the same time, which for a group of 4 was truly not good enough. The restaurant had three other customers, so not a busy night at all. If this is how they are when quiet,I would had to eat there at busy times. We learn as we go one. I certainly have no wish to return here. No empty plate photos this time. No...
   Read moreMost Authentic Relaible Best Amazing Wonderful Tastiest delicious Turkish Food in Asia and Europe. That's a guarantee. Even in Istanbul you can not find this quality of Kababs. I'm going to this restaurant for ages and they have only improved. What a treasure. It's a reasonable size restaurant with seating for almost 50 guests. Mr Abubaker, the owner and a gentleman, have a team of wonderful people and chefs. Mr Abu Baker is a refined polite kind and courteous man who has seen ups and downs of life. For him, his customers are the most important commodity, and he looks after them properly. What a man and his team. Coming to his menu, it's in my review, but whatever you eat, it will be mouth-watering and delicious with true and better Turkish taste. I have been all over Turkey but could not find the same quality meat and taste. This is something out of this world. We usually order Lahmachun, liver, soup, Hammus, as starters and Mix grill, Kaburga (Lamb Ribs), and Adana Kabab. I'm his customer for the last 16 years and I have never been disappointed. Prices are worth paying for the taste and experience. If you are in Yorkshire and you have not been to Mr AbuBaker, you have not been born yet...
Visited again April 2025. Met with the owner Mr Abu Baker and his nephew. He has become my friend now. It was a pleasure to see him again. Same top quality food and hospitality. It's an amazing experience every time you visit them....
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